Senior Account Director
At a glance
Director-level Account Management role at Klick. New York · full-time · $140,000–$175,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Guide cross-functional teams as they deliver programs that satisfy regulatory, operational and brand needs
- Keep project work on track by enforcing processes and meeting deadlines
- Manage account budgets, forecasts and scope, while overseeing financial performance
- Spot ways to expand existing accounts and help shape account plans
- Review communications and deliverables to strengthen the client experience and meet quality standards
What you bring
- At least eight years in client services within advertising
- Three or more years working in pharmaceutical or healthcare advertising
- A track record managing a book of business worth at least $3 million
- Experience building relationships with associate director- and director-level clients
- A university degree, plus strong financial judgment across scope and budgets
Who this fits
This director-level role suits someone who can lead client partnerships and coordinate internal teams while steering account growth and delivery. The position is hybrid in New York. The stated annual base salary range is $140,000 to $175,000.
From the employer
The Klick Group—comprising Klick Health (including Oxford PharmaGenesis, Klick Katalyst, and btwelve), Klick Media, Klick Applied Sciences (including Klick Labs), and Klick Consulting—is an ecosystem dedicated help life sciences brands achieve their full potential through best-in-class marketing and advertising, media, medical affairs and communications, market access, real-world evidence, and technology and analytics consulting — powered by 500+ in-house medical experts and award-winning data science and AI capabilities. Founded in 1997, we have offices in Toronto, New York, Oxford, London, Cambridge, Cardiff, Melbourne, Philadelphia, Saratoga Springs, São Paulo, and Singapore. One of the most-awarded health agencies on the planet, Klick is consistently recognized for its people-first culture as a Great Place to Work, Best Workplace for Women, Best Workplace for Inclusion, Most Admired Corporate Culture, and FORTUNE Best Workplace in Advertising. Klick also recently made history as Cannes Lions Healthcare Agency of the Year, Healthcare Network of the Year, and Independent Agency of the Year – Health.
About our Client Services Craft
Our Client Services craft leads client partnership, strategic stewardship, and operational excellence across the life sciences landscape. We guide clients through complex challenges, orchestrate cross-functional collaboration, and ensure every program aligns to brand objectives while delivering measurable impact.
The Senior Account Director leads key client relationships, oversees large-scale programs, and drives account growth by providing strategic guidance and exceptional delivery. This role partners closely with internal teams to ensure flawless execution, regulatory alignment, and a consistently strong client experience. The Senior Account Director builds trusted relationships, identifies opportunities to bring value, and ensures the work reflects Klick’s high standards.
What You’ll Do:
- Lead cross-functional teams to deliver programs that meet regulatory, operational, and brand expectations
- Manage project execution to ensure processes are followed and deadlines are met with precision
- Oversee account financials, including budget management, forecasting, and scope alignment
- Identify opportunities for organic growth and contribute to account planning
- Ensure all communications and deliverables reflect Klick’s standards and elevate the client experience
Required:
- 8+ years of client service experience in the advertising industry
- 3+ years of pharmaceutical or healthcare advertising experience
- Experience managing a $3M+ book of business
- Proven ability to build and grow relationships at the Associate Director/Director level
- Strong financial acumen, including scope development and budget oversight
- Strong presentation and communication skills
Desired:
- Launch experience in pharma or healthcare
- Experience leading client meeting intake, agenda development, follow-ups, and recaps
- Ability to translate client feedback, prioritize changes, and guide internal teams
- Understanding of US pharmaceutical/healthcare marketing regulations
- Comfort and enthusiasm for integrating AI into workflows
- University degree required; MBA a plus
The base salary range for this position is between USD $140,000 to $175,000. The final amount offered will be determined based on several factors such as a candidate's work location, their unique skill set, education, and prior work experience.
Our Commitment to Inclusion
Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.
Klick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us.
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