Account Director

Klick Open · verified Sep 14, 2026

Hybrid New York Full-time Director Account Management

Leadership Account Management role at Klick. New York · full-time · $120,000–$150,000 base.

SalaryStated by Klick

$120,000 – $150,000

Base salary for this role, in USD per year, as published in the posting.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You’ll steer project delivery, keeping teams aligned with process and healthcare regulations
You’ll manage schedules, flag obstacles early, and protect the quality of client work
You’ll guide budgets, projections, and scopes alongside project management
You’ll bring internal specialists together for brand launches and in-market programs
You’ll add strategic perspective to account plans and improve client results

What you bring

You have at least six years in advertising client services
You bring at least two years working in pharmaceutical or healthcare advertising
You’ve managed two to three million dollars across brands or portfolios
You can lead client meetings, organize briefs, and turn feedback into clear direction
You understand pharma marketing communications and the related regulatory requirements

Who this fits

You’ll fit this role if you build strong relationships with Product Managers and Associate Directors and can guide healthcare clients and internal teams. The position is based in New York with a hybrid setup. Experience with HCP programs, brand planning, launch preparation, scopes of work, and AI-supported workflows would also suit the role.

From the employer

The Klick Group—comprising Klick Health (including Oxford PharmaGenesis, Klick Katalyst, and btwelve), Klick Media, Klick Applied Sciences (including Klick Labs), and Klick Consulting—is an ecosystem dedicated help life sciences brands achieve their full potential through best-in-class marketing and advertising, media, medical affairs and communications, market access, real-world evidence, and technology and analytics consulting — powered by 500+ in-house medical experts and award-winning data science and AI capabilities. Founded in 1997, we have offices in Toronto, New York, Oxford, London, Cambridge, Cardiff, Melbourne, Philadelphia, Saratoga Springs, São Paulo, and Singapore. One of the most-awarded health agencies on the planet, Klick is consistently recognized for its people-first culture as a Great Place to Work, Best Workplace for Women, Best Workplace for Inclusion, Most Admired Corporate Culture, and FORTUNE Best Workplace in Advertising. Klick also recently made history as Cannes Lions Healthcare Agency of the Year, Healthcare Network of the Year, and Independent Agency of the Year – Health.

About our Client Services Craft
Our Client Services craft partners with clients to guide strategic thinking, build trusted relationships, and ensure outstanding delivery across life sciences brands. The team bridges strategy, creativity, and execution to deliver meaningful impact through collaboration, operational excellence, and a deep understanding of client needs.

The Account Director plays a key leadership role in managing client relationships, overseeing program delivery, and ensuring excellence across every touchpoint. This role brings strategic thinking, operational discipline, and a strong understanding of the healthcare landscape to guide both clients and internal teams. The Account Director helps shape brand direction, ensures smooth execution, and drives opportunities for value and growth.

What You’ll Do:

Lead and support precise project execution while ensuring process alignment and regulatory compliance
Manage timelines, anticipate barriers, and consistently deliver high-quality work that exceeds expectations
Oversee and guide project budgets, forecasts, and scopes in partnership with project management
Collaborate with cross-functional teams to deliver launch and in-market programs
Contribute strategic insights that inform account plans and elevate client outcomes

Required:

6+ years of client services experience in the advertising industry
2+ years of pharmaceutical or healthcare advertising experience
Experience managing $2–3M in business across brands or portfolios
Strong experience building relationships at the Product Manager and Associate Director level
Proven ability to lead client meetings, coordinate briefs, and communicate feedback clearly
Full understanding of pharma/healthcare marketing communications and regulatory considerations

Desired:

Experience supporting HCP-focused initiatives
Experience contributing to brand planning and launch preparation
Ability to translate client changes into clear internal direction
Comfort reviewing and developing scopes of work with project management
Comfort and enthusiasm for integrating AI into workflows
University degree required; MBA a plus

The base salary range for this position is between USD $120,000 to $150,000. The final amount offered will be determined based on several factors such as a candidate's work location, their unique skill set, education, and prior work experience.

Our Commitment to Inclusion

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.