Account Manager

Kharon kharon.com Open · verified Sep 25, 2026

Hybrid Denver Full-time Manager Account Management

At a glance

Mid-level Account Management role at Kharon. Denver · full-time.

Pay not stated

RoleAccount Management

SeniorityManager

LocationDenver

WorkplaceHybrid

EmploymentFull-time

PostedSep 15, 2026 · 10d ago

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Manage your assigned client portfolio, acting as its main contact and trusted advisor
Lead renewals from preparation through close while finding expansion opportunities in current accounts
Coordinate with internal teams to solve questions about data, platform capabilities, and integrations
Turn client feedback into product improvements by working with Sales, Product, and Research
Monitor engagement and health signals, addressing churn risks and supporting subscriber ROI

What you bring

At least three years in account management, customer success, or business development
Experience handling complex purchasing processes and negotiating renewals or contracts
Strong presentation, relationship-building, analytical, and technical troubleshooting abilities
A record of reaching retention and growth goals, plus comfort using CRM tools such as Salesforce

Who this fits

You’ll suit a client-facing role that combines renewals, account growth, technical problem-solving, and executive conversations. Direct experience in data intelligence, GRC, FinTech, RegTech, or financial crimes compliance is preferred. The job is based in Denver and requires working in the office at least three days each week.

From the employer

TL;DR Kharon is seeking a full-time Account Manager based in Denver. This role requires in-office attendance at least 3 days a week.

Own and proactively manage an assigned book of business, serving as the primary point of contact and trusted advisor for global clients.
Drive the full renewal lifecycle while identifying white-space opportunities to expand Kharon’s footprint within existing accounts.
Act as a bridge between the client and internal teams to resolve complex inquiries regarding Kharon’s data, platform functionality, and integration workflows.
Partner with Sales, Product, and Research teams to translate client feedback into actionable product enhancements, ensuring Kharon’s roadmap aligns with market needs.
Maintain an expert-level understanding of Kharon’s data methodology, platform features, and the evolving regulatory landscape to deliver high-impact demonstrations.
Systematically track client engagement metrics and health scores, intervening proactively to mitigate churn risk and ensure maximum ROI for the subscriber.

3+ years’ experience in account management, customer success, or business development roles; Preferred direct experience within data intelligence, GRC, FinTech/RegTech, or Financial Crimes Compliance (AML/CFT/Sanctions).
A demonstrated ability to navigate complex procurement processes and negotiate renewals/contracts effectively.
Exceptional interpersonal and presentation skills, with the "innate comfort" required to lead conversations industry leaders at every level.
Strong analytical and problem-solving skills; the ability to troubleshoot technical hurdles while maintaining a seamless "white-glove" client experience.
A high degree of persistence and determination, with a track record of meeting or exceeding retention and growth targets in a fast-paced environment.
Familiarity with CRM tools (e.g., Salesforce) and the ability to quickly master sophisticated data-driven platforms.