Merchant Sales Leader
Key Open · verified Sep 24, 2026 At a glance
Mid-level Sales Leadership role at Key. 3 Locations · full-time · $116,000–$216,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Lead Merchant Advisors and sales support staff across an assigned region or functional area
- Guide the team in winning new relationships and expanding existing clients through merchant solutions
- Oversee merchant onboarding, client education, job aids, and workshops for end users
- Set team goals, review manager performance, and drive consistent sales and service practices
- Work with Business Banking, SBA, Servicing, and Product Management to create referral opportunities
What you bring
- Experience leading teams that sell merchant solutions to business clients
- Ability to build relationships across Business Banking and related functions
- Knowledge of competitive products and services that supports team effectiveness
Who this fits
You'll suit a sales leader who can coach Merchant Advisors, manage performance, and develop client and referral opportunities. The role is based in Denver, with candidates also considered in Salt Lake City or Portland. Key prioritizes in-office work while allowing flexible mobile arrangements when the role can be performed effectively that way.
From the employer
Location:
1675 Broadway, Denver Colorado***CANDIDATES MAY BE LOCATED IN DENVER, CO; SALT LAKE CITY, UT; or PORTLAND, OR***Job DescriptionThe Merchant Sales Leader is responsible for leading a team of Merchant Advisors and sales support staff across a diverse geography in support of Key Merchant Services clients. Will lead the team to acquire new relationship clients and/or deepen existing relationships by providing merchant solutions to help clients manage their businesses. Will collaborate on the development of tools and resources for assigned teams. Responsible for developing and maintaining a strong partnership within and outside of Business Banking in an effort to meet client needs and drive business growth.
ESSENTIAL JOB FUNCTIONS
Lead, manage and provide direction to a team of Merchant Advisors and sales support staff across a diverse geography in support of Key Merchant Services clients within assigned region or functional area
Lead team to acquire new relationship clients and deepen existing relationships by providing merchant solutions to help clients manage their businesses
Contributes to the development of training programs for Merchant Services Sales Advisors
Contributes to the development of marketing material for Merchant Services
Collaborates within and outside of Business Banking with leaders to drive business opportunities through the consumer channel
Team will perform pre & post call planning support for identifying opportunities
Ensure an expert team responsible for navigating Merchant tools and systems
Lead the Merchant onboarding and education process for clients; contributes on design and delivery of job aids and workshops for end users
Team will proactively work a targeted book of business for assigned regions
Coaches to the Merchant value proposition and defined client experiences and directs the team’s efforts through utilization of consistent sales and service processes/tools
Maintains an in-depth knowledge of competitive products and services to support the awareness of the team
Fosters an environment for learning/best practice sharing and accountability; drives the performance and sustained success of the team
Creates and sustains a dynamic culture of quality through performance management, compensation and reward/recognition programs
Motivate and empower team members in the successful performance of their responsibilities while encouraging innovation and creating change agents
Establishes high standards for work quality and provides opportunities for career growth in order to develop and retain a highly trained and motivated staff
Establishes and tracks performance objectives for the team; manages and evaluates managers performance to established objectives.
Partners with Business Banking Sales Leaders, SBA, Servicing and Product Management in identifying opportunities to deliver Key’s value proposition to acquire new clients, while deepening and retaining existing client relationships
Works closely with Business Banking executives to set revenue and profitability targets. Works to develop regional new business and referral opportunities
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $116,000.00 - $216,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 10/02/2026

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
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