Account Manager, Enterprise

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.

We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.

At Kaseya, we don't just raise the bar. We build it.

Position Summary

Kaseya is seeking a n Account Manager, Enterprise Accounts to drive expansion within a portfolio of high value and complex customers. This role focuses on long term relationship development, strategic growth planning and navigating multi stakeholder enterprise environments. You will be responsible for identifying and executing large scale upsell and cross sell opportunities while acting as a trusted advisor to your clients.

Key Responsibilities

• Enterprise Account Growth and Strategy
  Own and develop a portfolio of enterprise level accounts, creating and executing multi year account plans that align Kaseya solutions with customer business objectives. Identify whitespace opportunities and build strategic roadmaps to drive sustained revenue growth.
• Complex Deal Management
  Lead sophisticated sales cycles involving multiple stakeholders, procurement processes and executive level decision making. Manage deal strategy, negotiation and closing for high value, long cycle opportunities.
• Executive Relationship Management
  Build and maintain strong relationships with senior stakeholders including C level executives. Position yourself as a trusted advisor by understanding business priorities, industry trends and organizational challenges.
• Value Based Selling
  Translate Kaseya product suite into measurable business outcomes for enterprise clients. Develop tailored value propositions, business cases and ROI models to support expansion initiatives.
• Customer Success and Adoption Leadership
  Partner closely with Customer Success to ensure successful onboarding, adoption and ongoing value realization. Monitor usage trends and proactively address risks to retention and growth.
• Forecasting and Pipeline Management
  Maintain accurate forecasts while managing a robust pipeline of expansion opportunities. Use data driven insights to guide decision making and ensure predictability in long cycle enterprise deals.
• Cross Functional Collaboration
  Collaborate with Sales Engineering, Product, Marketing and Customer Success teams to deliver seamless customer experiences and support complex solution deployments.
• CRM and Account Intelligence
  Leverage Salesforce and account intelligence tools to track engagement, pipeline and account health. Maintain detailed records to support strategic planning and reporting.

Required Qualifications

• 4+ years of B2B sales or account management experience, with at least 1 years focus on enterprise or large mid market accounts
• Proven success managing long sales cycles and closing high value, complex deals
• Experience engaging and selling to senior decision makers including C level stakeholders

Preferred Qualifications

• Experience selling SaaS or technology solutions into enterprise environments
• Strong track record of exceeding quota in complex, multi threaded sales cycles
• Demonstrated ability to build and execute strategic account plans
• Exceptional communication, negotiation and stakeholder management skills
• Proficiency with Salesforce and sales forecasting methodologies
• Strong analytical and business acumen with the ability to articulate ROI and business value

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.