Client Onboarding Officer
At a glance
Mid-level Customer Success role at Julius Baer Legal. Hong Kong · full-time.
Pay not stated Customer Success salary
growthroles summary, based on the employer's posting.
What you'll do
- Check customers’ wealth explanations, supporting evidence and screening results against KYC and AML/CFT rules
- Review Relationship Managers’ risk assessments, escalating serious adverse information and other high-risk concerns to Compliance
- Approve account openings assessed as non-high-risk and carry out private banking onboarding steps
- Coordinate with Compliance and other stakeholders on KYC documents, while checking that regulatory and bank requirements are met
- Review onboarding paperwork, help internal clients with service needs and suggest ways to improve team workflows
What you bring
- Four to six years of professional or financial-services experience, preferably in private banking or AML/CFT compliance
- A degree, preferably in finance, accounting or business
- Strong spoken and written Chinese and English, plus knowledge of local regulators’ AML guidance
- Careful, accurate work and the ability to meet deadlines under pressure
Who this fits
This Hong Kong-based role suits someone comfortable with detailed due diligence, independent work and collaboration across a team. You’ll review risk and documentation, with authority to approve non-high-risk account openings; high-risk matters are escalated to Compliance.
From the employer
At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.
This role, based in Hong Kong, belongs to Client Documentation Services (CDS) - Client Onboarding Team under the COO division and has the following principal functions.• Review source of wealth information and corroborating evidence of customers submitted for account opening with Bank Julius Baer, Hong Kong Branch by Relationship Managers
• Provide KYC approvals for non-high risk account openings with Bank Julius Baer, Hong Kong Branch
• Execute Private Banking account opening processes along the chain of product service delivery
• Identify anti-money laundering / counter terrorist financing (AML / CFT) issues and escalate to Compliance and Senior Management as necessary.
YOUR CHALLENGE
• Perform customer due diligence check, including source of wealth, corroborating evidence and name screening results, to ensure compliance with all relevant know-your-client (KYC) and AML / CFT requirements, both from the perspectives of regulatory and internal requirements
• Act as second line of defense to check risk assessments performed by Relationship Managers, and escalate material adverse news and other high risk factors to Compliance as appropriate
• Provide approvals for non-high risk account openings
• Work with Compliance teams and relevant stakeholders on documentation and KYC requirements and ensure fulfilling regulatory requirements and bank’s policies
• Ensure that quality service is provided to internal clients and assist in meeting client’s needs where relevant
• Proactively engage team members on work related discussions and identify work improvement measures
• Support account opening documentation review or other ad hoc tasks, as required by Supervisor
YOUR PROFILE
Personal and Social
• Meticulous, responsible and accurate in executing tasks assigned by Supervisor
• Able to work under pressure and consistently meet work timelines
• Excellent interpersonal skills
• Able to work independently as well as be a team player
• Strong communication skills
Professional and Technical
• Degree holder preferably in Finance/ Accounting/ Business
• At least 4-6 years of solid experience in professional practice and/or the financial services sector, preferably in Private Banking and AML / CFT Compliance field
• Excellent knowledge of AML Guideline issued by local regulators, and fundamental knowledge on Singapore AML standards would be an added advantage
• Basic knowledge of account documentation requirements in Private Banking environment would be an added advantage
• Good command of spoken and written Chinese and English
• Good analytical and communication skills
We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site.
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