Key Account Manager
At a glance
Manager-level Account Management role at Johnson & Johnson. Gurgaon · full-time.
Pay not stated Key Account Manager salary
growthroles summary, based on the employer's posting.
What you'll do
- Meet territory sales goals by planning quarterly product mix and delivering monthly and quarterly results
- Grow IOL business by moving current users toward premium lenses and attending operating-theatre sessions to understand needs
- Arrange regular equipment demonstrations with regional and product teams, honor bundle agreements, and manage receivables
- Build ties with doctors, distributors and key opinion leaders while finding new customers and resolving complaints
- Track competitor activity, customer usage, market share and installed equipment; submit field reports on time
What you bring
- You bring product knowledge and experience in account management or channel sales
- You can build customer and channel-partner relationships, communicate clearly and coordinate across teams
Who this fits
This role suits a customer-facing MedTech sales professional who can manage a territory, support product demonstrations and develop key opinion leader relationships. The position covers Delhi and Gurgaon, India.
From the employer
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
MedTech SalesJob Sub Function:
Channel Sales – MedTech (Commission)Job Category:
Business Enablement/SupportAll Job Posting Locations:
Delhi, Delhi, India, Gurgaon, Haryana, IndiaJob Description:
Responsible for territory sales targets, building relationship with internal & external customers (Doctors/ KOL’s / Distributors / peers/superiors), developing new customers, monitoring competitor activities, keeping track of the daily working, keeping track of customer usage pattern and maintaining records. Handling customer complaints and working towards absolute customer delight. He/she will also track IOL/OVD/Phaco market-share in the assigned territory/state and keep track of competition actions – to proactively ensure market leadership in the state/ territory assigned. He/she will be closely supporting Area Manager to develop and strengthen relationship with some of the Key Opinion Leaders of his assigned state/territory. Adheres to environmental policy, procedures, and supports department environmental objectives.
Main areas of responsibility
Achieving Sales Target: Ensuring achievement of Annual Sales Targets through right product mix on quarterly basis. Ensuring 100 % Sales achievement on monthly & quarterly basis. Sustainable Market Expansion - IOL / RIOL/OVD: Upgrading existing JJSV users of IOL to Premium IOLs. Should attend OTs regularly to understand customer needs, ensuring customer’s delight. Sustainable Market Expansion – Equipment’s: Demos to be done on regular basis in consultation with RM and PS. Effective bundling deals – to be honored as per MOU. Ensuring AR control of Equipment deal. preferably no outstanding in the market. Development: Developing Sound Product Knowledge; Sharing territory development plans; conducting scientific programs regularly - CME/round table meetings Reporting & Coordination: Maintaining field reporting discipline and timely submission of reports: Data Recording & Analysis: Keep update on competitor, JJSV secondary / tertiary sales in the market. Keeping record of JJSV installation base.
Required Skills:
Preferred Skills:
Account Management, Business Savvy, Channel Management, Channel Partner Enablement, Collaboration, Communication, Customer Centricity, Customer Relationship Management (CRM), Design Mindset, Medical Technology, Problem Solving, Product Knowledge, Product Marketing Sales, Sales Channels, Sales Support, Sustainable Procurement, Vendor Selection, Versatility
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Account Management
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