Brand Advocate West
Jobs at Acosta Open · verified Sep 21, 2026 At a glance
Mid-level Brand Marketing role at Jobs at Acosta. West Vancouver · full-time.
Pay not stated Brand Marketing salary
Growth Roles summary, based on the employer's posting.
What you'll do
- You merchandise and stock Apple gift cards, follow planograms, refresh signage, and maintain store fixtures
- You train store staff on product features and use persuasive communication to support client sales
- You build partnerships with store managers and associates while resolving display, pricing, and placement issues
- You plan territory routes, complete store visits, and maintain a territory business plan with measurable results
- You submit visit reports and documentation on time while keeping your manager informed of issues and needs
What you bring
- You have at least one year of retail merchandising experience; sales, negotiation, and relationship-building skills are preferred
- You hold a valid driver's license, maintain a clean record and current auto insurance, and can provide proof
- You have a high school diploma or equivalent and can complete required online and in-person training
- You can store and transport the supplies and point-of-purchase materials needed for store work
Who this fits
This is a full-time, on-site role in West Vancouver for someone who can work independently across an assigned territory and reside centrally within it. You should be comfortable visiting about two hundred locations per month, with some overnight or air travel required and travel expenses reimbursed. The usual schedule is Monday through Friday during business hours, though seasonal, weekend, and holiday shifts may occur.
From the employer
The Brand Advocate (Apple) supports and represents a well-known technology brand in retail locations. This associate effectively and efficiently merchandises product as well as communicates key initiatives and information to store managers and associates. Associates primary responsibility is to drive sales for our client through merchandising excellence. The Brand Advocate reports directly to the National Field Manager.
- Understand entertainment gift cards and their customers
Maintain working knowledge of all client products to be a subject matter expert
Build relationships and maintain strong partnerships with store managers and associates to achieve the goals of our client
Work closely with store personnel to inspire them to be enthusiastic about the brand by:
- Speaking with persuasion and influence to improve in-store sales
- Training store staff on product features
- Merchandising and stocking gift cards on specified fixtures and planograms
- Changing out graphic signage on fixtures
- Cleaning and maintaining dedicated fixtures
- Addressing display and fixture challenges for store personnel
- Accurately reporting in-store visit data
Correct in-store merchandising issues as needed (display/fixture/product placement/pricing)
Following and executing planograms
- Complete required training and follow instructions thoroughly
- Have a high level of attention to detail and accuracy with a keen sense of urgency
Complete store visit reports, documentation, and on-going training in a timely manner, meeting all deadlines
- Clear communication with manager, reporting any issues, concerns and needs as well as responding to all e-mail and voicemail the same day or within 24 hours
- Manage route/schedule independently, ensuring territory (approx. 200 locations per month) visits are covered per expectations
- Plan route efficiently; overnight travel is required in some territories (travel expenses are reimbursed) and may include air travel
- Develop, implement and maintain a business plan for the designated territory, driving measurable results for stores
- Available to complete on-line and in-person training as needed
- Innovative and bring new ideas to the table
- Team player who thinks quickly on your feet
- Have the flexibility to meet change head-on without batting an eye
- Action-oriented professional who has an eye for details and be a true self-starter
Retail merchandising experience (1+ years required); sales/relationship building and negotiation experience also preferred
Ability to store and transport supplies and point of purchase materials needed to complete job responsibilities
Develop, implement and maintain a business plan for the designated territory, driving measurable results for stores
Available to work full-time in stores. Typical schedule is normal business hours, 8am – 5pm, Monday - Friday; evening and weekend hours are rare. Seasonal, weekend and holiday hours may be required
High School Diploma or equivalent
Valid driver's license with clean driving record and current automobile liability insurance. Must be able to provide evidence of insurance and agree in writing to keep this insurance current throughout employment
Must reside in a centrally located area in the assigned territory
Will be paid mileage reimbursement for personal car use
Recommend having access to a computer
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