Brand Advocate East
Jobs at Acosta Open · verified Sep 21, 2026 At a glance
Mid-level Brand Marketing role at Jobs at Acosta. Vancouver · full-time.
Pay not stated Brand Marketing salary
Growth Roles summary, based on the employer's posting.
What you'll do
- You’ll represent Apple in retail stores and explain key brand initiatives to store teams
- You’ll stock gift cards, follow planograms, update signage, and keep fixtures clean and functional
- You’ll persuade and train store staff to build product knowledge and improve sales
- You’ll independently organize territory visits, address merchandising problems, and maintain a territory business plan
- You’ll submit accurate visit records and communicate issues, needs, and updates promptly
What you bring
- At least one year of retail merchandising experience, with sales, negotiation, and relationship-building experience preferred
- A high school diploma or equivalent, plus a current driver’s licence, clean record, and active auto insurance
- The ability to work independently, transport job supplies, meet deadlines, and handle changing priorities
- Strong attention to detail, clear communication, initiative, and comfort thinking quickly
Who this fits
You’ll fit this role if you’re a self-directed retail professional who can manage store visits and build productive relationships with store teams. The job is onsite in Vancouver and requires full-time store coverage, usually during weekday business hours, with some seasonal, weekend, or holiday work. Some territories require overnight or air travel, and you must live centrally within the assigned territory and use a personal vehicle for reimbursed mileage.
From the employer
The Brand Advocate (Apple) supports and represents a well-known technology brand in retail locations. This associate effectively and efficiently merchandises product as well as communicates key initiatives and information to store managers and associates. Associates primary responsibility is to drive sales for our client through merchandising excellence. The Brand Advocate reports directly to the National Field Manager.
- Understand entertainment gift cards and their customers
Maintain working knowledge of all client products to be a subject matter expert
Build relationships and maintain strong partnerships with store managers and associates to achieve the goals of our client
Work closely with store personnel to inspire them to be enthusiastic about the brand by:
- Speaking with persuasion and influence to improve in-store sales
- Training store staff on product features
- Merchandising and stocking gift cards on specified fixtures and planograms
- Changing out graphic signage on fixtures
- Cleaning and maintaining dedicated fixtures
- Addressing display and fixture challenges for store personnel
- Accurately reporting in-store visit data
Correct in-store merchandising issues as needed (display/fixture/product placement/pricing)
Following and executing planograms
- Complete required training and follow instructions thoroughly
- Have a high level of attention to detail and accuracy with a keen sense of urgency
Complete store visit reports, documentation, and on-going training in a timely manner, meeting all deadlines
- Clear communication with manager, reporting any issues, concerns and needs as well as responding to all e-mail and voicemail the same day or within 24 hours
- Manage route/schedule independently, ensuring territory (approx. 200 locations per month) visits are covered per expectations
- Plan route efficiently; overnight travel is required in some territories (travel expenses are reimbursed) and may include air travel
- Develop, implement and maintain a business plan for the designated territory, driving measurable results for stores
- Available to complete on-line and in-person training as needed
- Innovative and bring new ideas to the table
- Team player who thinks quickly on your feet
- Have the flexibility to meet change head-on without batting an eye
- Action-oriented professional who has an eye for details and be a true self-starter
Retail merchandising experience (1+ years required); sales/relationship building and negotiation experience also preferred
Ability to store and transport supplies and point of purchase materials needed to complete job responsibilities
Develop, implement and maintain a business plan for the designated territory, driving measurable results for stores
Available to work full-time in stores. Typical schedule is normal business hours, 8am – 5pm, Monday - Friday; evening and weekend hours are rare. Seasonal, weekend and holiday hours may be required
High School Diploma or equivalent
Valid driver's license with clean driving record and current automobile liability insurance. Must be able to provide evidence of insurance and agree in writing to keep this insurance current throughout employment
Must reside in a centrally located area in the assigned territory
Will be paid mileage reimbursement for personal car use
Recommend having access to a computer
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