Seasonal Brand Ambassador (Part time, Pacific Centre)

Diptyque Open · verified Sep 10, 2026

Vancouver Part-time Mid-level Brand Marketing

Mid-level Brand Marketing role at Diptyque. Vancouver · part-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll represent Diptyque's luxury fragrance and home-goods identity while giving customers polished service
You'll advise shoppers, explain product stories, and use cross-selling to reach personal and team sales goals
You'll maintain brand-standard displays, organize inventory, and process purchases accurately through POS systems
You'll share customer feedback with managers and support events, promotions, and training
You'll build shopper relationships that encourage long-term loyalty

What you bring

You bring experience in luxury retail, sales, or customer service, ideally with beauty, fragrance, or home goods
You connect naturally with varied customers and communicate clearly
You understand luxury selling and have a genuine interest in Diptyque's aesthetic and products
You can work flexible shifts, including evenings, weekends, and holidays, while maintaining polished grooming
You have English proficiency, a high school diploma or equivalent, and the ability to stand for long periods and lift up to twenty pounds

Who this fits

This part-time role in Vancouver's Pacific Centre suits someone comfortable representing a luxury brand through personal customer service and sales. You'll need flexibility for retail scheduling, including evenings, weekends, and holidays. The work also requires extended standing and lifting.

From the employer

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.

As a Brand Ambassador for Diptyque Distribution LLC., you will be the face of our luxury fragrance and home goods brand, embodying its elegance and storytelling. You will passionately engage with customers, share the unique narrative of Diptyque products, and drive sales through exceptional service and brand expertise.

Job Responsibilities**

* Represent Diptyque with professionalism and enthusiasm, consistently reflecting the brand's sophisticated image and values.
* Actively engage with customers, providing personalized consultations and an immersive brand experience.
* Educate customers on Diptyque's product range, ingredients, history, and unique selling propositions.
* Achieve individual and team sales targets through proactive customer interaction and upselling/cross-selling techniques.
* Maintain pristine visual merchandising standards, ensuring products are displayed attractively and according to brand guidelines.
* Assist with inventory management, including receiving, stocking, and organizing products.
* Process sales transactions accurately and efficiently using POS systems.
* Gather customer feedback and market insights, communicating them effectively to management.
* Participate in special events, promotions, and training sessions as required.
* Build and maintain strong customer relationships to foster brand loyalty.

* Any other tasks as assigned from time to time by any manager

Job Qualifications**

* Proven experience in a luxury retail, sales, or customer service environment, preferably in beauty, fragrance, or home goods.
* Exceptional interpersonal and communication skills, with a natural ability to connect with diverse clientele.
* A genuine passion for luxury products and an understanding of the Diptyque brand aesthetic.
* Strong sales acumen and a results-oriented mindset.
* Ability to work flexible hours, including weekends, evenings, and holidays, as retail demands.
* Excellent presentation and grooming standards, reflecting the luxury nature of the brand.
* Proficiency in English; additional language skills are a plus.
* High school diploma or equivalent; a college degree is preferred.
* Ability to stand for extended periods and lift up to 20 pounds.

Diptyque is committed to diversity in all its forms and considers each application carefully.