Site/Account Director- Data Center Experience
At a glance
Director-level Account Management role at JLL. Mumbai · full-time.
Pay not stated Account Management salary
growthroles summary, based on the employer's posting.
What you'll do
- Keep engineering services running at the Airoli campus, with responsibility for uptime, compliance and site-level results
- Direct planned and emergency maintenance, logging work orders and assets in ServiceNow while holding vendors to account
- Guide equipment commissioning, transitions and major site projects, checking workmanship and records throughout
- Control operating and capital budgets, vendor spending and equipment lifecycle plans, while pursuing energy savings
- Develop engineering staff across shifts and represent the site in client reviews and senior-level updates
What you bring
- A graduate engineering qualification with at least five years’ experience, or a diploma with eight to ten years
- Background overseeing large properties with their own substations and the specified critical systems
- Experience leading varied engineering disciplines across multiple shifts
- Commercial capability covering budgets, supplier agreements and spending oversight
- Working knowledge of legal compliance duties and ISO management frameworks
Who this fits
This is a director-level engineering and account role for someone ready to own site operations, commercial results and client coordination. The position is on-site in Mumbai and has a scheduled workweek of forty-eight hours. You’ll lead a multi-shift engineering team and serve as the client’s primary site representative.
From the employer
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Role Summary
Lead engineering operations, technical governance, and account management for the Client's data center campus at Airoli. Own site-level uptime, compliance, and commercial performance as the single point of accountability between JLL, the Client, and critical services vendors.
Critical Infrastructure & Site Operations
- Oversee operation and maintenance of substation and critical systems: Transformers, UPS, PAC/PAHU, FWU, Liquid Cooling, HT/LT Panels, Chiller plants, BMS, CPM, EPMS, SCADA, Fire Detection & Suppression.
- Manage DG set operations and HT installations (11kV–220kV); hold personal HT work authorization.
- Lead project transitions, equipment commissioning, and major works, ensuring quality assurance and documentation at each stage.
Maintenance & Vendor Governance
- Own Preventive and Breakdown Maintenance programs; manage work orders and asset tracking via CMMS (ServiceNow).
- Govern vendor and OEM performance across incident response, maintenance delivery, and contract renewals.
Compliance & Risk Management
- Maintain statutory compliance records; lead audit preparation and attestations for JLL and the Client.
- Govern certification compliance across QMS, ITSM, ISMS, BCMS, EnMS, EMS, and OHSE standards.
Financial & Commercial Oversight
- Manage capital and operating expenditure from budgeting through delivery, including asset lifecycle planning.
- Hold commercial accountability for site engineering performance and vendor spend.
- Drive energy efficiency initiatives aligned to the Sustainability Management Plan.
Leadership & Stakeholder Management
- Lead and develop multi-disciplinary engineering teams across shifts, maintaining a culture of accountability and continuous improvement.
- Serve as the Client's primary site contact, representing JLL in governance reviews, QBRs, and senior stakeholder reporting.
Required Skills & Experience
- Graduate Engineer (Electrical/Mechanical) with 5+ years' experience, or Diploma Engineer with 8–10 years' experience.
- Proven experience managing large facilities with in-house substations and critical infrastructure as outlined above.
- Strong people management across multidisciplinary, multi-shift teams.
- Commercial acumen, with experience in budgeting, vendor contracts, and expenditure governance.
- Working knowledge of statutory requirements and ISO management systems.
- Strong communication skills; able to engage senior internal and external stakeholders.
- Resilient and customer-centric; effective in fast-paced, high-availability environments.
Location:
On-site –Mumbai, MHScheduled Weekly Hours:
48Job Tags:
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
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