Service Sales Consultant
At a glance
Mid-level Account Executive role at Jci. Manchester · full-time · no salary stated · we estimate £42,731–£107,750 across the United Kingdom.
Jci has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Grow service sales across a territory by winning new customers and expanding existing medium-sized accounts
- Sell service agreements, installations, planned service agreements and labour-and-material services
- Meet customers and visit sites to understand needs, then shape proposals and present suitable service options
- Prepare quotes and commercial agreements, while keeping customer records and sales forecasts current in CRM
- Coordinate with service, operations and technical teams to deliver projects and resolve customer issues
What you bring
- You have worked in field sales, service sales or account management and can show you have met sales targets
- You have sold maintenance contracts, service solutions or other technical service offerings
- You can influence manager- and director-level decision-makers and manage a territory with competing opportunities
- You can use CRM and forecasting tools, and hold a full UK driving licence
Who this fits
This suits a mid-level seller who combines new business development with ongoing account management and is comfortable meeting customers on site. You will work across an assigned territory and need a full UK driving licence.
From the employer
Job Description
Service Sales Consultant
What You Will Do
As a Service Sales Consultant, you will be responsible for driving growth across our service and aftermarket portfolio by developing and managing relationships with medium-sized customer accounts. You will sell a range of solutions including service agreements, installations, Planned Service Agreements (PSAs), and Labour & Material (L&M) services, helping customers maximise the performance, reliability, and longevity of their systems. Working across a defined territory, you will engage with managers, directors, and key decision-makers to identify customer needs, develop tailored proposals, and secure new business opportunities while expanding existing account relationships. This is a consultative sales role that combines business development, account management, and commercial acumen to deliver sustainable revenue growth and exceptional customer satisfaction.
What We Offer
- Competitive salary and commission structure
- Company car or car allowance
- 25 days annual leave plus bank holidays
- Company pension scheme
- Life assurance
- Employee Assistance Programme
- Career development and training opportunities
- Access to employee discount and benefits programmes
- Opportunity to work with industry-leading products and solutions
- A collaborative and inclusive working environment
How You Will Do It
- Develop and execute territory sales plans to achieve and exceed sales targets.
- Identify, pursue, and secure new service sales opportunities within assigned accounts and prospects.
- Build strong relationships with managers, directors, and other key stakeholders within customer organisations.
- Promote and sell service agreements, installations, Planned Service Agreements (PSAs), and Labour & Material (L&M) services.
- Conduct customer meetings, site visits, and solution presentations to understand requirements and propose appropriate service offerings.
- Prepare quotations, proposals, and commercial agreements in line with business objectives.
- Maintain accurate customer records and sales forecasts within CRM systems.
- Collaborate with operations, service delivery, and technical teams to ensure successful project execution and customer satisfaction.
- Monitor market activity, competitor offerings, and customer trends to identify growth opportunities.
- Resolve customer issues and commercial challenges in a timely and professional manner while maintaining long-term relationships.
What We Are Looking For
Required:
- Proven experience in a field sales, service sales, or account management role.
- Strong track record of achieving or exceeding sales targets.
- Experience selling service solutions, maintenance contracts, or technical/service-based offerings.
- Ability to build credibility and influence decision-makers at manager and director level.
- Excellent communication, negotiation, and presentation skills.
- Strong commercial awareness and customer-focused approach.
- Ability to manage a territory effectively and prioritise multiple opportunities.
- Experience using CRM systems and sales forecasting tools.
- Full UK driving licence.
Preferred:
- Experience within the building technologies, fire, security, HVAC, or industrial services sector.
- Knowledge of service contract sales and recurring revenue models.
- Understanding of Johnson Controls products, services, or related industries.
- Experience managing multi-site or divisional customer accounts.
About Us
At Johnson Controls, we're shaping the future to create a world that is safe, comfortable and sustainable. Our global team creates innovative building technologies, integrated solutions and services that help customers optimise building performance, improve energy efficiency and enhance occupant experiences.
With a presence in more than 150 countries, we are committed to innovation, sustainability and delivering exceptional customer outcomes. We empower our employees to make a difference through collaboration, continuous learning and the opportunity to work on industry-leading technologies that help transform the built environment.