Strategic Account Manager

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.

Pumpkin is a subsidiary of Independence Pet Holdings (IPH). Pumpkin, promises uncompromising care to the cats & dogs we love unconditionally. By helping prevent future health risks and ensuring access to gold-standard veterinary medicine and individualized support when it matters most–we aim to enable $1/2B in life-extending and life-saving treatment over the next five years.

Job Summary:

Pumpkin is seeking an Strategic Account Manager who is highly motivated and results‑driven to support our veterinarian channel, expand our customer base, and drive revenue growth. This role focuses on building strong client relationships, executing effective sales strategies, and educating veterinary professionals on the value of pet insurance.

Job Location: Seattle, WA - This is a field‑based position, requiring weekly territory travel throughout the Seattle metro & surrounding areas, with 4 in‑field days and 1 home office day per week.

Main Responsibilities:

• Actively pursue and close new business, targeting consistent quarter‑over‑quarter growth
• Own and manage a portfolio of 125–150 accounts to drive quotes, policies, and revenue
• Conduct an average of 24 product training sessions per quarter
• Develop and execute customized sales strategies using data and performance insights
• Serve as a trusted advisor and subject‑matter expert to veterinary partners, fostering long-term client relationships.
• Build strategic partnerships and maintain a strong pipeline of new opportunities
• Combine persuasive presentations with relentless follow up to drive behavior change

Basic Qualifications:

• 5+ years of sales experience, including 2+ year of field/outside sales
• Proven success in low‑structure or start‑up environments
• Strategic and creative approach to sales
• Entrepreneurial spirit and a self-starter attitude
• Experience with concept selling in B2B or B2B2C environments
• Strong data analysis and territory planning skills
• Solid foundation in core sales skills (route planning, objection handling, closing)
• Ability to obtain a Property & Casualty License within 30 days
• Ability to work nights and weekends
• Bachelor’s degree or equivalent work experience

Preferred Qualifications:

• Salesforce CRM experience
• Pet insurance experience
• Active P&C Producer’s License

Interview Technology Notice:
Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process. By continuing with the interview, you consent to this use.

Text Messaging Notice:
If you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply. You may opt out of text communications at any time by replying “STOP.”

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance

• Basic Life Insurance at no cost to the employee

• Company paid short-term and long-term disability

• 12 weeks of 100% paid Parental Leave

• Health Savings Account (HSA)

• Flexible Spending Accounts (FSA)

• Retirement savings plan

• Personal Paid Time Off

• Paid holidays and company-wide Wellness Day off

• Paid time off to volunteer at nonprofit organizations

• Pet friendly office environment

• Commuter Benefits

• Group Pet Insurance

• On the job training and skills development

• Employee Assistance Program (EAP)

Interview Technology Notice:

Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process.

By continuing with the interview, you consent to this use.

Text Messaging Notice:

If you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply.

You may opt out of text communications at any time by replying “STOP.”