Manager, Client Success Digital - Markets

iHeartMedia

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The audio revolution is here – and iHeart is leading it! iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service.

Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.

Only one company in America has the #1 position in everything audio: iHeartMedia!

If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

What We Need:

We’re looking for a skilled Digital Campaign Success Manager

What You'll Do:

• Support advertisers and sales with end to end digital planning & activation

• Respond to digital RFPs and craft media plans based on business objectives and KPIs

• Ensure client goals are met through proactive management and optimization

• Measure clients' advertising campaign success and ROI through actionable insights data-driven storytelling

• Work cross-functionally and act as a liaison between multiple internal teams (Operations, Product, Marketing, Sales) and external partners to ensure successful onboarding and growth of accounts

What You'll Need:

• Understanding and passion for of digital media and advertising with a successful track recording successfully coaching others in digital practices

• Proven track record managing production workflow, timelines and schedules

• Ability to organize, prioritize and multi-task in a fast paced environment with tight deadlines along with an inclination to follow up until problems are fuly resolved

• Experience using reporting and research tools to inform proposal development

• Analytical ability to assess campaign performance data and deliver insights to advertisers

• Knowledge of the latest industry trends and how digital advertising works with the ability to explain complicated technical concepts to others in a consumable way

• Advanced Microsoft Office tools (PowerPoint, Excel, Word, Outlook) skills; knowledge of Google DoubleClick for Publishers (DFP) is a plus

• Experience in Digital Advertising planning and buying

• Drive to be a self-starter with a spirit of entrepreneurialism; the adaptability to view an ever-changing digital media landscape as an opportunity for growth

• An understanding of the Digital Audio and Podcast Industry is a plus

• An understanding of Paid & Influencer Social Media is a plus

Location:

Nashville, TN: 1200 Broadway, 6th Floor, 37203

Position Type:

Regular

Time Type:

Full time

Pay Type:

Hourly

Benefits:

iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

• Employer sponsored medical, dental and vision with a variety of coverage options

• Company provided and supplemental life insurance

• Paid vacation and sick time

• Paid company holidays

• A Spirit day to encourage and allow our employees to more easily volunteer in their community

• A 401K plan

• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving

• ​A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

We are accepting applications for this role on an ongoing basis.

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Non-Compete will be required for certain positions and as allowed by law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Click Here to learn about the San Francisco Fair Chance Ordinance .

Our organization participates in E-Verify. Click here to learn about E-Verify.