Brand Ambassador

IDT idt.net Open · verified Aug 21, 2026

Hybrid Michigan Mid-level Brand Marketing

Mid-level Brand Marketing role at IDT. Michigan.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Visit retailer locations each day, keep point-of-purchase materials current, and distribute updated versions
Gather product feedback through assigned surveys, then report route findings and recommend actions
Keep retailers supplied with new products, help complete financial-service applications, and handle claims or requests
Train store owners and staff on procedures, sales methods, products, and promotions while introducing new offerings
Build retail leads, support events and in-store promotions, and maintain retailer records and photos in the CRM

What you bring

Relevant experience, including account management, plus strong communication and stakeholder-influencing skills
English and Spanish fluency is preferred
Willingness to visit customers door to door and work directly with retailers
Basic computer skills with tablets and Bluetooth equipment, along with careful multitasking
US work authorization, a valid driver's license, and access to a car

Who this fits

This role suits someone comfortable with daily field visits, retailer education, product sales, and route-based reporting. You’ll work in a hybrid Michigan position with regular door-to-door customer visits. You must be authorized to work for US employers and have a car for retailer travel.

From the employer

IDT’s Retail division is looking for Brand Ambassadors (“BA”). IDT is a leading communications and financial services company looking for enthusiastic and energetic Brand Ambassadors

Responsibilities:

In this role, you will be responsible for maintaining a close relationship with retailers that sell the company’s retail products.
Responsibilities include ensuring that each retailer/store has the most updated branding, promotions, and training materials.
The Brand Ambassador ensures that the retailer has all new products, assists with filling applications, and manages any type of claims or requests that might come from the retailer’s owners or staff.
Brand Ambassadors may open new direct IDT branded stores and sell to unattended retailers if requested by the Company.

More specifically, responsibilities include, but are not limited to:

Visiting retailers/stores on a daily basis
Maintain the POP material placement for all products and distribute new POP material
Collect key information by doing specific surveys for different products
IDT product sales (Hard Cards, Boss Revolution, POS, Merchant Services, Cash Advance, etc)
Completion of Financial Service Applications (Money Transfer, Bill Payment, etc).
Introduce new products to our retailers
Research information about competitor's offerings and new products
Create reports with the findings of each daily route and analyze data in order to offer recommendations
Educate retailers regarding procedures, selling techniques, and general information about the products or special promotions
Report stores that have low inventory or low balances.
Participate in events and in-store promotions.
Push and find leads for all our retail product lines.
Use our CRM to update and maintain the information and pictures of our retailers.

Requirements:

Proven work experience in a relevant role, including as an account manager
Bilingual professionals with fluency in both English and Spanish are preferred
Must be prepared to go door-to-door visiting customers.
Basic computer skills – comfortable using tablet and Bluetooth equipment
Ability to communicate, present and influence key stakeholders at all levels
Proven ability to multitask while maintaining sharp attention to detail.
Authorized to work for all US employers.
Must have a valid driver's license and a car (IDT offers a mileage and gas reimbursement program).

We offer you:

Hourly rate of $15.00/ hour + the ability to earn commissions.
Mileage and gas reimbursement program.
On-the-job training and a dynamic work environment.
Excellent and competitive benefits package, including medical, dental, and 401(k).

About us: IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication, money transfer, and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20+ countries, and have over $1.5 billion in revenues. Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide. Join us!