Senior Content Designer
Humana Open · verified Oct 22, 2026 At a glance
Senior Content Creation role at Humana. Remote, United States · full-time · $86,300–$118,700 base.
growthroles summary, based on the employer's posting.
What you'll do
- Shape digital features and journeys, using research, analytics and content reviews to guide the experience
- Turn user, stakeholder and journey findings into clear content, then carry it through review, approval and quality checks
- Make complex healthcare material easier to use across interface copy and other digital channels
- Organize information for easier navigation and discovery, including the structure, labels and taxonomy
- Use analytics, customer feedback and testing to refine content, while contributing reusable standards and patterns
What you bring
- At least five years in content design, UX writing or content strategy, including work from discovery through iteration
- A portfolio showing end-to-end content work and measurable results, plus strong writing and editing ability
- Experience with content audits and research, and using findings to shape content decisions
- Knowledge of information architecture, content structures and findability, with accessibility and style standards familiarity
Who this fits
This senior role suits someone comfortable owning content across product areas and influencing product choices through research and content craft. It is remote in the United States, with occasional office travel possible. You’ll need a dedicated work area that protects member information and an internet connection meeting the stated speed minimums.
From the employer
Become a part of our caring community
At Humana, we’re building human-centered experiences that help people navigate healthcare with confidence. We’re looking for a Senior Content Designer to drive content design and strategy within product areas across our digital ecosystem. You’ll report to the Director of Content Development. You’ll operate as an embedded partner within cross-functional teams, shaping experiences across web, mobile, apps and emerging digital surfaces. This role is ideal for someone who thrives in ambiguity and combines strong content craft with product thinking, uses research and data to guide decisions, and contributes to scalable content systems in a complex, regulated environment.
What you'll do
Drive content design for features and journeys using research, analytics, and content assessments (audits, inventories, touchpoint mapping)
Translate research, stakeholder, and journey insights into clear, actionable digital experiences
Plan and execute content across the product lifecycle, including creation, review, approval, and QA
Simplify complex, regulated healthcare information with clear, accessible content across UI, microcopy, and multi-channel experiences
Structure content for usability and findability, contributing to information architecture, navigation, and taxonomy
Partner cross-functionally with product management, product design, research, engineering, legal and compliance
Apply and contribute to guidelines, standards, and tools to ensure consistency and quality
Drive optimization using analytics, VOC data, and testing to improve performance
Scope and impact
Own content across features or product areas from discovery through optimization
Influence product decisions through content design, research insights, and human-centered design
Contribute to content systems, including information architecture, guidelines, and reusable patterns
Improve content quality, clarity, and consistency within teams
Support continuous improvement through measurement, testing, and iteration
Why this role matters
You'll make healthcare experiences clearer, more accessible, and easier to navigate, helping people get the information they need to make confident decisions about their health.
Use your skills to make an impact
Required Qualifications
5+ years in content design, UX writing, or content strategy, with experience owning content from discovery through delivery and iteration
Strong writing and editing skills, with the ability to simplify complex or regulated information
Experience conducting content audits, research, and developing data-informed content strategies
Solid understanding of information architecture, content structures (taxonomies, models), and findability, with familiarity in accessibility and brand/style standards
Proven cross-functional collaboration and a portfolio demonstrating end-to-end work and measurable impact
Preferred Qualifications
Experience in healthcare or other regulated industries
Familiarity with SEO and content optimization practices
Experience contributing to guidelines, templates, or governance processes
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 10-30-2026
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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