PR, Social & Content Account Supervisor
At a glance
Mid-level Account Management role at Hiebing. Madison · full-time · no salary stated · we estimate $88,000–$150,000 across the United States.
Hiebing has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Lead integrated social strategies across branded content, influencers, community engagement and emerging platforms
- Turn client marketing communications goals into plans and guide execution across social and content work
- Build influencer programs, including research and vetting partners for brand alignment
- Manage teams handling audience engagement, customer service responses and user-generated content
- Supervise junior teammates while coordinating with media and other agency groups on integrated work
What you bring
- At least eight years of relevant experience in social strategy, content or related marketing work
- Strong writing, speaking and presentation ability for client-facing communications
- Skill in reading target audiences’ emotional drivers and translating them into brand-building work
- Comfort performing under pressure in a fast-moving work environment
Who this fits
You’ll fit this role if you can lead clients and teams while shaping social, content and influencer strategy. It suits a senior individual contributor with responsibility for supervising junior teammates. The job is hybrid in Madison, Wisconsin, with office work Monday through Wednesday and remote work Thursday and Friday. You must already have U.S. work authorization that does not require current or future sponsorship.
From the employer
Social media moves fast—but the strongest brands do more than keep up. They create content that makes people stop, feel something and want to be part of the story.
Hiebing is looking for an Account Supervisor – Social Media to help our clients do exactly that. As a senior leader on our PR, Social & Content team, you’ll turn audience insights and business goals into smart, integrated social strategies spanning branded content, influencer partnerships, community engagement and emerging platforms. You’ll guide clients, inspire teams and champion work that builds meaningful connections—and true brand devotion.
If you’re a social strategy powerhouse with at least eight years of experience, a sharp eye for what makes content connect and a genuine passion for helping brands earn attention, we’d love to meet you.
Duties/Responsibilities
- Social Media Expertise: Lead the development and execution of social media marketing that is integrated into a full brand marketing plan, while addressing content and functionality nuances from channel to channel
- Content Marketing Expertise: Lead client marketing communications strategy and apply this understanding to client planning and execution
- Influencer Marketing Expertise: Lead the strategic development and execution of both ongoing and campaign-based influencer programs while guiding the team on research and vetting for influencers who demonstrate brand fit
- Client Relations: Build and maintain relationships with clients, strengthening the trust and confidence in Hiebing
- Champion smart, strong creative while rigorously representing the target and the client’s business at all phases of the work
- Manage teams that engage target audiences, respond to customer service issues and garner user generated content
- Stay current on new social media platforms, tools, best practices and how organizations are using them, so that the agency can make informed recommendations to clients
- Lead social media strategy and content marketing planning, partnering within the department, with media to develop amplification plans and with other agency departments to ensure integration and excellence
- Collaborate effectively as a team member within the Public Relations, Social Media and Content department and with other agency teams and associates
- Supervise, guide and train junior teammates, as applicable
Job Qualifications
- The successful candidate should possess at least eight years of relevant experience
- Comfortable working in a fast-paced work environment and ability to thrive under pressure
- The ideal candidate should have a can-do attitude, curiosity, integrity and a We Before Me philosophy
- Ability to articulate and understand the emotional context and motivations of varying target markets to create true brand devotion
- Excellent written and oral communication skills including strong presentation skills
Benefits include: Hybrid work flexibility, health + dental insurance, paid parental leave, matching 401(k) + profit sharing, a professional development fund and many more! This position is a hybrid position.
Work Environment & Eligibility
Hybrid role based in Madison, WI (in-office Monday–Wednesday; remote Thursday–Friday). Must be authorized to work in the U.S. without current or future sponsorship.
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