Key Account Manager
Hexcel (HexcelCareers) Open · verified Sep 24, 2026 At a glance
Mid-level Account Management role at Hexcel (HexcelCareers). Duxford · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Deliver sales targets profitably, staying within the agreed budget while protecting existing revenue
- Find new opportunities, expand share, and win additional business from prospects and current customers
- Build key-account relationships and connect customers with internal teams for reliable service delivery
- Handle customer technical questions by bringing in specialist support when needed
- Shape forecasts and budgets, track territory developments, and negotiate pricing, supply terms, and extensions
What you bring
- A university degree or equivalent professional background is required
- You have established experience in key account management, sales, or business development
- You bring commercial judgment, negotiation ability, and communication skills for influencing stakeholders across levels
- You can prioritize competing work and operate effectively in a matrix structure
- You can travel as needed and are authorized to work in the country of employment
Who this fits
This role suits a commercially minded account leader who can grow existing customers while opening new business. You should be comfortable working across internal departments, handling technical customer questions, and negotiating commercial terms. The position is based in Duxford, with remote work potentially available from Southwest UK, and requires travel as needed.
From the employer
With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advance composite materials, including carbon fiber, woven reinforcements, resins, prepregs, honeycombs and additive manufactured parts. We invite you to join the Hexcel team at various manufacturing sites, sales offices and R&T centers around the globe. Become a part of the “strength within.”
Hexcel is currently seeking a Key Account Manager for our Duxford, UK location, however remote working from Southwest UK could be considered.
The selected individual will be responsible for but not limited to the following obligations:
- Achieve or exceed sales targets while maintaining profitability and working within budget.
- Identify and develop new business opportunities to increase market share and drive growth.
- Manage and strengthen relationships with key customers and prospects.
- Protect and grow existing business while securing new sales opportunities.
- Support customers with technical queries, coordinating specialist assistance where required.
- Prepare and provide accurate customer information for sales planning and contract negotiations.
- Monitor and report market, commercial, and technical developments within assigned territories.
- Contribute to short, medium, and long-term sales forecasting and budgeting activities.
- Negotiate pricing, supply arrangements, and contract extensions within agreed parameters.
- Act as the primary liaison between customers and internal departments to ensure excellent service delivery.
Qualifications:
- University degree or equivalent experience.
- Proven experience in a Key Account Management, Sales, or Business Development role.
- Background knowledge of composites and/or the aerospace industry is desirable.
- Experience working within a multinational manufacturing environment.
- Strong commercial awareness and business acumen.
- Excellent written, verbal, and interpersonal communication skills.
- Skilled negotiator with the ability to influence stakeholders at all levels.
- Strong leadership capabilities with a proactive and self-motivated approach.
- Ability to manage multiple priorities and work effectively within a matrix organisation.
- International outlook with willingness and ability to travel as required.
Candidates must be eligible to work in the country where the position is based. Hexcel (NYSE: HXL) is a global leader in advanced composites technology, a leading producer of carbon fiber, and the world leader in honeycomb manufacturing for the commercial aerospace industry.
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