Senior Content Writer, Research & Insights
At a glance
Senior Content Creation role at Hercules. San Francisco · full-time · $100,000–$250,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Write customer stories that show the value Hercules created for each customer
- Develop researched blog posts, reports, and deep dives on patterns across customers
- Interview customers in depth, following unexpected details to build convincing case studies
- Use customer data to find trends, then explain the results with clear charts and analysis
What you bring
- A portfolio of published long-form work and exceptional skill making complex material clear and useful
- Strong interviewing, original research, and editorial judgment to uncover and shape compelling stories
- Analytical rigor, including checking figures, recognizing patterns, and questioning assumptions
- Working knowledge of business and software, plus extensive use of AI and an understanding of SEO
Who this fits
This senior or staff-level role suits a writer who can move between customer interviews, original research, data analysis, and long-form storytelling. The team strongly prefers in-office work in San Francisco. Remote candidates must work in US time zones and travel to the office regularly. It is an individual contributor writing role.
From the employer
What are we looking for?
Hercules is looking for a senior or staff level Content Writer to deep dive into our customers and share data driven research and insights. Research & Insights
What will you do?
You will write the following
Customer case studies. Write 100s of case studies about customers and the value Hercules Hercules has created for them. See hercules.app/customers for examples
Research-driven blog posts. Write detailed, research-driven blog posts, reports, and deep dives about trends we see across our customers. See Carta Data Desk, Openrouter Insights, or Ramp Economics Lab for examples
What skills do we expect you to have?
We expect candidates to be incredibly strong across all of the following areas:
Exceptional writing. You are able to turn complex information into clear, compelling stories. Your writing is terse, simple, specific, and useful.
Note: We explicitly require a portfolio of long-form published work to
Customer interviewing. You are able to conduct extensive interviews with a variety of customers. You can dive deep on unexpected information and uncover the details that make a case study convincing
Original research and editorial judgment. You are able to independently come up with interesting research questions and stories.
Analytical ability and rigor. You are comfortable working with data, spotting patterns, and presenting findings through clear charts and explanations. You verify your numbers and challenge assumptions!
Business and software understanding. You quickly understand how different businesses operate and how software affects their revenue, costs, and day-to-day work.
AI-native. You use AI extensively to 10x your output speed and quality
SEO. You understand search intent, internal linking, and other SEO best practices.
What are Hercules’ operating principles?
Hercules’ operating principles guide how we make decisions every day. We take them very seriously. Most of the principles can be learned on the job, however, we do specifically filter for the following principles in our hiring process:
We ship. We ship fast, iterate, and correct mistakes quickly. Our bias for action speeds up our learning and delights our customers.
We strive for excellence. Doing things well is in our DNA. We have good taste. We get the details right. Our outputs are exceptionally simple and self-serve. We’re proud of our work.
We are hungry. We are willing to work hard and break through walls to achieve the outcomes we want. We are willing to operate at any level to get things done.
Is Hercules in-office or remote?
Hercules founding team works in-office in San Francisco (Kearny and Bush). We have a very strong preference for in office. We are open to remote for exceptional candidates who are willing to 1) work in US time zones and 2) travel to the office regularly.
What are Hercules’ benefits?
Unlimited AI token budget
Take what you need vacation policy
Healthcare, vision, and dental
Daily lunches, dinners and snacks in the office
We guarantee you will do the best work of your career here
What’s the compensation?
$100k-$250k + equity (variable based on seniority, equity, and location)
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