Sales Operations Associate
Hellmann Open · verified Sep 26, 2026 At a glance
Entry-level Revenue & Sales Operations role at Hellmann. Pasay City · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Review customer quotation requests, confirm contract rates, and turn requirements into pricing and solution instructions
- Coordinate country and product teams, then consolidate their input into accurate, complete submissions
- Compare submitted pricing with benchmarks to support competitive customer quotations
- Manage customer follow-up, quotation status, escalations, and the booking handoff after an award
- Maintain quotation data quality, process compliance, and the related software and tools
What you bring
- Experience handling customer quotations and RFQs from initial receipt through submission and follow-up
- Working knowledge of international air and sea freight forwarding operations
- Strong Microsoft Excel capability, including PivotTables and VLOOKUP
- You can manage several deadlines, analyze customer needs, and work independently with internal stakeholders
Who this fits
This role suits someone comfortable coordinating customers, account managers, countries, product teams, and pricing groups across different cultural backgrounds. You should be able to handle tight timelines, heavy workloads, and multiple quotation requests while working both independently and collaboratively. The position is based in Pasay City, Philippines.
From the employer
About Us
Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.
For the better. Together.
Key Tasks
- Analyze and understand quotation request from customer
- Validate quotation request with exiting customer contract rates
- Translate customer requirements into internal guidelines and coordinate pricing and solution with internal stakeholders
- Consolidate feedback and checking for completeness and correctness of country / product submissions to meet customer requirements
- Reviews and benchmark pricing received from the countries / product to ensure competitive submissions to the customer
- Focus in customer engagement, fast turnaround time and complete response to customer
- Escalate in case issues cannot be resolved on time
- Comprehensive translation from internal pricing file to external customer file
- Ensure timely, competitive and complete submission of customer quotation request
- Monitor and follow up on quotation status with customer
- Engage with respective branch operation after quotation award to start booking process
- Support agreed quotation process, data quality and compliance guidelines
- Work with and keep updated with quotation relevant software and tools
Skills and Competencies
- Experience in managing customer quotations and RFQ’s from receiving from customer till submission and follow-up
- Ability to active engage with customer and internal stakeholders at different levels
- Extensive knowledge in international air and sea freight forwarding business
- Good project management and time management skills to stay on top of multiple deadlines for multiple requests in parallel
- Good communication and interpersonal skills to properly engage with regional, country stakeholders and pricing teams of different cultural backgrounds.
- Strong analytical mind ideally paired with operational experience to analyze customer requirements and be able to quickly understand customer requirements and challenge countries / products for their input
- Ability to work under pressure to cope with periods of high workload and tight timelines
- Proven ability to work independently and as a team member
- Strong and enhanced user skills with Microsoft Excel (Pivot table, V/
About our Benefits
- A strong Team Spirit and a lot of fun together
- A safe, multi-cultural and inclusive environment
- Individual opportunities for growth and development
Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!
If you are excited by this fantastic opportunity and have what it takes, then click APPLY!
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