Business Development Representative
At a glance
Entry-level Sales Development role at Heidi. Remote, Canada · full-time · $70,000–$80,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Generate qualified opportunities through outbound calls, email, social outreach, and product-led buying signals
- Research medical practices and health systems to uncover workflows, incentives, and operational pain points
- Engage senior healthcare stakeholders and open conversations with accounts unfamiliar with Heidi
- Run a defined territory, refine outbound sequences, and build a repeatable motion alongside Account Executives
- Book strong meetings and give Account Executives clear, well-prepared handoffs
What you bring
- You communicate clearly enough to earn credibility and attention during cold outreach
- You take responsibility for results, work persistently, and keep improving through coaching
- You bring sales experience of any kind, with lessons you can apply to this role
- You learn quickly and stay effective when conversations and circumstances become uncomfortable
Who this fits
You’ll suit a junior sales role centered on disciplined prospecting, ownership, experimentation, and close work with Account Executives. Healthcare or SaaS experience can help but is not required, and the posting prioritizes attitude, effort, and learning speed over tenure. The role is remote in Canada, with preference for people living in Montreal, Toronto, or Vancouver to support high-value markets.
From the employer
Who We Are
Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.
We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.
In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.
Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.
What you’ll do
Create opportunity through disciplined, creative outbound across calls, email, social, and product-led signals
Break into high-value medical practices, health systems, and executive stakeholders who have never heard of Heidi
Research target accounts deeply to understand workflows, incentives, and hidden pain points
Deconstruct complex clinical and operational processes to surface value others miss
Own a defined territory and build a repeatable outbound engine that scales over time with Account Executives
Book high-quality meetings and deliver clean, thoughtful handoffs to Account Executives
Continuously test messaging, targeting, and sequencing to out-hustle incumbents and outperform the market
What we’re looking for
Priority one is a hard worker. Someone who takes personal responsibility for outcomes and consistently outworks their peers
Intellectually sharp, coachable, and relentlessly driven to improve
Comfortable being uncomfortable and earning wins the hard way
Motivated by ownership, leverage, and long-term upside rather than short-term comfort
Clear communicator who can earn attention and credibility in cold conversations
Sales experience is preferred, of any kind. We care less about where you sold and more about what selling taught you
Other things to know
Experience in healthcare or SaaS is helpful but not required
Attitude, work ethic, and learning velocity matter more than years on a resume
No corporate bloat. No hand-holding. Just results, accountability, and real opportunity to grow
Ideally live in Montreal, Toronto, or Vancouver to support our high-value markets
The way we work
1. Build to Last
We design for safety and reliability so clinicians, patients, and our teams can trust what we build every day.
2. Own Your Practice
Ideas rise on merit, not title, and everyone shares responsibility for the standards we set together.
3. Move Fast, Stay Steady
We move quickly but never at the cost of trust. Progress only matters if people can depend on what we make.
4. Make Others Better
Honest feedback, steady support, and shared growth keep our teams improving together.
Why you will flourish with us 🚀?
In office to collaborate with like-minded professionals
Healthcare, Dental, Vision benefit options
Personal development budget of $500 per annum
Become an owner, with shares (equity) in the company, if Heidi wins, we all win
The rare chance to create a global impact as you immerse yourself in one of the leading healthtech startups
The opportunity to fast track your startup career!
Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of opportunity for all.
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