Brand Ambassador

Hcor Open · verified Sep 19, 2026

Versailles Full-time Mid-level Brand Marketing

Mid-level Brand Marketing role at Hcor. Versailles · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Handle guest arrivals and departures, including room check-ins and check-outs
Take reservations, update bookings, and confirm guest stays
Coordinate housekeeping schedules and keep public hotel areas presentable
Prepare lobby amenities, coffee service, concierge events, meeting rooms, and event spaces
Welcome guests, answer phones, and provide help throughout their stay

What you bring

You bring an upbeat attitude and a strong focus on guest service
You communicate clearly and have computer skills
You can manage multiple tasks without direct supervision
You can learn and follow workplace procedures through on-the-job training

Who this fits

This role suits someone who enjoys guest-facing service alongside cleaning, reservations, and hospitality operations. The job is full time in Versailles, United States, with responsibilities that can change by position and shift. Education, experience, and supervisory duties vary by the specific job description.

From the employer

JOB SUMMARY:
•To ensure guest satisfaction, the hospitality lodging staff will be responsible for registering guests, making and modifying reservations, cleaning rooms and concierge duties. Individuals must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.

ESSENTIAL/PRIMARY DUTIES:
•Booking arrival and departures.
•Managing and scheduling of housekeeping and maintaining the appearance of the public areas of the hotel/lodge.
•Deep cleaning of assigned areas, setting-up and maintaining complimentary hotel lobby and/or lodge lobby functions; including the coffee service and nightly concierge events, meeting rooms and event spaces.
•Greet Hotel guest and assist guest at all levels during their stay.
•Completing all duties and responsibilities required based on standard/policies taught during training.

SECONDARY DUTIES: Responsibilities vary by job description and shift, may include but not limited to the following.
•Cleaning and maintaining the appearance of the public areas of the hotel
•Deep cleaning of the assigned areas which may include, lobby, event and meeting spaces, rooms, and restrooms.
•Scheduling and managing staff.
•Setting up and maintaining complimentary hotel lobby functions including coffee service and nightly concierge events.
•Cleaning up and setting up meeting room functions and event spaces.
•Answering phones, booking reservations, confirming reservations.
•Checking guests in and out of rooms.

EDUCATION and/or EXPERIENCE:
•Skill level and education varies depending on specific job. Experience will vary on the specific position, also on the job training will required for candidates.

COMPETENCY/SKILL REQUIREMENTS:
•Strong communication skills
•Ability to multitask without direct supervision
•Computer skills

SUPERVISORY RESPONSIBILITIES:
•May vary
•Listed in specific Job Descriptions by title