Brand Ambassador
Mid-level Brand Marketing role at Diptyque. Washington · part-time.
Growth Roles summary, based on the employer's posting.
What you'll do
- You'll represent Diptyque through polished customer interactions and confident brand storytelling
- You'll guide shoppers with tailored consultations, product education, and an immersive experience
- You'll use proactive selling, upselling, and cross-selling to reach personal and team goals
- You'll maintain displays, complete POS transactions, and support receiving, stocking, and organizing inventory
- You'll collect customer insights, support events and training, and strengthen relationships that build loyalty
What you bring
- You bring luxury retail, sales, or customer-service experience, ideally in beauty, fragrance, or home goods
- You communicate exceptionally well, connect with varied customers, and sell with a results-focused approach
- You show genuine interest in luxury products and Diptyque's visual identity
- You can work retail shifts that include weekends, evenings, and holidays
- You speak English, meet polished grooming standards, hold a high school diploma or equivalent, and can lift up to twenty pounds
Who this fits
This part-time Washington role suits someone energized by face-to-face luxury retail, product storytelling, and sales. You should be comfortable standing for extended periods and working the flexible schedule retail requires, including weekends, evenings, and holidays. College study is preferred, and additional language skills are a plus.
From the employer
Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.
Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.
About the job
As a Brand Ambassador for Diptyque Distribution LLC., you will be the face of our luxury fragrance and home goods brand, embodying its elegance and storytelling. You will passionately engage with customers, share the unique narrative of Diptyque products, and drive sales through exceptional service and brand expertise.
Job Responsibilities**
* Represent Diptyque with professionalism and enthusiasm, consistently reflecting the brand's sophisticated image and values.
* Actively engage with customers, providing personalized consultations and an immersive brand experience.
* Educate customers on Diptyque's product range, ingredients, history, and unique selling propositions.
* Achieve individual and team sales targets through proactive customer interaction and upselling/cross-selling techniques.
* Maintain pristine visual merchandising standards, ensuring products are displayed attractively and according to brand guidelines.
* Assist with inventory management, including receiving, stocking, and organizing products.
* Process sales transactions accurately and efficiently using POS systems.
* Gather customer feedback and market insights, communicating them effectively to management.
* Participate in special events, promotions, and training sessions as required.
* Build and maintain strong customer relationships to foster brand loyalty.
* Any other tasks as assigned from time to time by any manager
Job Qualifications**
* Proven experience in a luxury retail, sales, or customer service environment, preferably in beauty, fragrance, or home goods.
* Exceptional interpersonal and communication skills, with a natural ability to connect with diverse clientele.
* A genuine passion for luxury products and an understanding of the Diptyque brand aesthetic.
* Strong sales acumen and a results-oriented mindset.
* Ability to work flexible hours, including weekends, evenings, and holidays, as retail demands.
* Excellent presentation and grooming standards, reflecting the luxury nature of the brand.
* Proficiency in English; additional language skills are a plus.
* High school diploma or equivalent; a college degree is preferred.
* Ability to stand for extended periods and lift up to 20 pounds.
Diptyque is committed to diversity in all its forms and considers each application carefully.
Diptyque is committed to diversity in all its forms and considers each application carefully.
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