Relationship Manager_Commercial Vehicle (CV)-Saral Auto-SA-Marketing Branches Ops_Pune
Hcbt Open On-site Pune Full-time Mid-level General Marketing
At a glance
Mid-level General Marketing role at Hcbt. Pune · full-time.
Pay not stated General Marketing salary
RoleGeneral Marketing
SeniorityMid-level
LocationPune
WorkplaceOn-site
EmploymentFull-time
PostedOct 29, 2026
Role brief
growthroles summary, based on the employer's posting.
What you'll do
- Handle account openings, DMAT services, customer complaints and requests such as cheque book issuance
- Sell banking and investment products by identifying cross-sell and referral opportunities
- Recommend financial products that address customer needs beyond the requests they initially raise
- Assist relationship managers serving HNI customers and help retain their clients
- Balance responsive customer service with delivery against sales targets
What you bring
- You bring experience in banking or financial services
- You can combine a customer-service mindset with a focus on sales
Who this fits
This mid-level, onsite role in Pune suits someone who can handle customer needs while pursuing sales outcomes. You’ll support relationship managers working with HNI clients.
From the employer
We are looking for a customer-focused and sales-driven Relationship Manager to manage and grow the Commercial Vehicle (CV) business under the Saral Auto (SA) segment. The role involves handling customer service requests, selling liability and investment products, and enhancing customer relationships through cross-selling and referrals. The ideal candidate should have a blend of service and sales orientation with experience in financial services or banking.
Handle customer service tasks including account opening, DMAT services, and grievance resolution.
Educate customers on product features and assist with service requests like cheque book issuance.
Achieve sales targets for bank and investment products through cross-selling and referrals.
Enhance customer value by offering relevant financial solutions beyond their stated needs.
Support relationship managers handling HNI clients and ensure low attrition rates.
Maintain a balance between service excellence and sales performance.
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