Relationship Manager_Commercial Vehicle (CV)-Saral Auto-SA-Marketing Branches Ops_Mathura
On-site Mathura Full-time Mid-level General Marketing
At a glance
Mid-level General Marketing role at Hcbt. Mathura · full-time.
Pay not stated General Marketing salary
RoleGeneral Marketing
SeniorityMid-level
LocationMathura
WorkplaceOn-site
EmploymentFull-time
PostedNov 14, 2026
Role brief
growthroles summary, based on the employer's posting.
What you'll do
- Handle account opening, DMAT requests, cheque book issuance and customer grievances
- Explain product features and resolve service requests while balancing service quality with sales performance
- Sell bank and investment products through cross-selling and customer referrals
- Offer financial solutions beyond customers’ stated needs and help retain their business
- Support relationship managers serving HNI customers and work to keep attrition low
What you bring
- Experience in banking or financial services
- A customer-service mindset combined with a focus on sales
Who this fits
This role suits someone who can handle customer service and sales together, including cross-selling financial products. The position is based onsite in Mathura.
From the employer
We are looking for a customer-focused and sales-driven Relationship Manager to manage and grow the Commercial Vehicle (CV) business under the Saral Auto (SA) segment. The role involves handling customer service requests, selling liability and investment products, and enhancing customer relationships through cross-selling and referrals. The ideal candidate should have a blend of service and sales orientation with experience in financial services or banking.
Handle customer service tasks including account opening, DMAT services, and grievance resolution.
Educate customers on product features and assist with service requests like cheque book issuance.
Achieve sales targets for bank and investment products through cross-selling and referrals.
Enhance customer value by offering relevant financial solutions beyond their stated needs.
Support relationship managers handling HNI clients and ensure low attrition rates.
Maintain a balance between service excellence and sales performance.