Relationship Manager - Commercial Vehicles_Small Commercial Vehicle (SCV)-Rural Auto-RA_0436_0693_1039467
On-site West Bengal Full-time Manager Account Management
At a glance
Manager-level Account Management role at Hcbt. West Bengal · full-time.
Pay not stated Account Management salary
RoleAccount Management
SeniorityManager
LocationWest Bengal
WorkplaceOn-site
EmploymentFull-time
PostedOct 13, 2026 · 11d ago
Role brief
growthroles summary, based on the employer's posting.
What you'll do
- Keep SCV customers engaged and their accounts serviced as you manage the existing portfolio
- Move new and used commercial vehicle financing from customer intake to payout, handling checks and paperwork along the way
- Follow up on EMI dues and resolve arrears to support timely collections and reduce delinquencies
- Identify untapped areas and sales prospects, using market intelligence to guide growth efforts
- Build trusted, ongoing relationships with vehicle dealers and current clients
What you bring
- You have strong sales skills for developing opportunities and expanding the customer base
- You bring leadership and a customer-focused approach to sales and engagement
Who this fits
This is an onsite manager role based in West Bengal, India. It suits someone who can balance vehicle-loan work, customer relationships, collections and sales development.
From the employer
We are seeking a motivated and experienced Relationship Manager to lead sales and customer engagement in the Small Commercial Vehicle (SCV) segment. The role focuses on deposit mobilization, cross-selling financial products, and ensuring operational excellence at the branch level. The ideal candidate will bring strong sales expertise, leadership qualities, and a customer-centric approach to drive business growth.
Portfolio Management:
Manage and maintain the existing portfolio of Small Commercial Vehicle (SCV) customers, ensuring consistent engagement and service delivery.
Loan Handling:
Oversee the end-to-end process of Commercial Vehicle loans (both new and used), from customer onboarding to loan disbursement.
Loan Processing:
Facilitate the complete loan process for vehicle financing, ensuring smooth documentation, verification, and timely approvals.
Collections Follow-Up:
Regularly follow up with customers for EMI payments and address arrears to ensure timely collections and minimize delinquencies.
Market Development:
Explore and develop new market areas, gathering relevant market intelligence to support business growth and strategy.
Sales Generation:
Proactively identify and create new market opportunities to drive sales and expand the customer base.
Relationship Building:
Establish and maintain strong relationships with vehicle dealers and existing clients to foster trust and long-term engagement.