Head of Sales, Mexico

About HappyRobot

HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate through voice and email - they make decisions, take action, and run operations autonomously across entire enterprise systems. Born in Y Combinator (S23) and backed by a16z, Base10, Prysm Capital and Eurazeo with over $200M raised, we power critical operations for global enterprises worldwide.

Our platform is battle-tested in the most demanding environments, where AI has real consequences. We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto.

Role Overview

We are looking for a Sales Leader to own and build HappyRobot's commercial business in Mexico. You will start as a player-coach: closing the first enterprise deals yourself while hiring and leading the team that scales the market. You will set the sales culture, run the region with rigor on forecast, pipeline and execution, and engage directly with C-level buyers. You will report to the Head of LatAm and work closely with Sales Engineering, Customer Success and Product.

What You'll Do

• Commercial Leadership: Own the Mexico revenue number and oversee all commercial activity in the market.

• Hands-on Selling: Lead strategic enterprise deals and complex negotiations from first conversation to close.

• Team Building & Management: Hire, onboard, coach and manage a high-performance sales team in Mexico, and set the standard for how we sell.

• Forecast & Pipeline Rigor: Run forecasts, pipeline reviews and deal reviews with discipline, using data to drive decisions and hold the team accountable.

• Executive Engagement: Build relationships with C-level buyers across large Mexican and multinational enterprises.

• Market Development: Define and execute the go-to-market plan for Mexico, from target accounts and verticals to sales motion, adapting to local market dynamics (including nearshoring and cross-border operations).

• Cross-functional Collaboration: Partner with Marketing, Sales Engineering, Customer Success and Product to connect the field with the business and deliver tailored solutions.

• Market Insights: Stay on top of industry trends, competitor activity and market shifts, and feed them back into strategy and product.

Must Have

• Proven experience selling technology, SaaS or AI solutions to enterprise customers in Mexico.

• Track record of meeting or exceeding targets with large ACV deals, and experience leading or building sales teams.

• Strong sales management skills: forecasting, pipeline management and deal reviews.

• Established access to CXO-level buyers, with existing contacts in the Mexican enterprise market.

• Proven people management skills: building, coaching and scaling teams.

• Analytical, data-driven approach to decision-making.

• Executive presence and strong communication, negotiation and presentation skills.

• Native Spanish and fluent English.

• Entrepreneurial mindset and ability to thrive in a fast-paced, high-growth environment.

Nice to Have

• Experience in a startup or scale-up environment.

• Background in or close to HappyRobot's space (AI, voice, automation, logistics, energy, telecom or enterprise software).

• Experience selling across multiple LatAm markets.

• Experience selling to multinationals with operations in Mexico.

Why join us?

• Join a world-class team of engineers and builders.

• Backed by top investors including a16z, Y Combinator, Base10, Prysm Capital and Eurazeo.

• Have ownership and autonomy of projects and are encouraged to ship.

• Comprehensive Benefits including healthcare, dental, vision coverage.

• Competitive salary + equity in a high-growth startup.

Our Operating Principles

Extreme Ownership

We take full responsibility for our work, outcomes, and team success. No excuses, no blame-shifting — if something needs fixing, we own it and make it better. This means stepping up, even when it’s not “your job.” If a ball is dropped, we pick it up. If a customer is unhappy, we fix it. If a process is broken, we redesign it. We don’t wait for someone else to solve it — we lead with accountability and expect the same from those around us.

Craftsmanship

Putting care and intention into every task, striving for excellence, and taking deep ownership of the quality and outcome of your work. Craftsmanship means never settling for “just fine.” We sweat the details because details compound. Whether it’s a product feature, an internal doc, or a sales call — we treat it as a reflection of our standards. We aim to deliver jaw-dropping customer experiences by being curious, meticulous, and proud of what we build — even when nobody’s watching.

We are “majos”
Be friendly & have fun with your coworkers. Always be genuine & honest, but kind. “Majo” is our way of saying: be a good human. Be approachable, helpful, and warm. We’re building something ambitious, and it’s easier (and more fun) when we enjoy the ride together. We give feedback with kindness, challenge each other with respect, and celebrate wins together without ego.

Urgency with Focus
Create the highest impact in the shortest amount of time. Move fast, but in the right direction. We operate with speed because time is our most limited resource. But speed without focus is chaos. We prioritize ruthlessly, act decisively, and stay aligned. We aim for high leverage: the biggest results from the simplest, smartest actions. We’re running a high-speed marathon — not a sprint with no strategy.

Talent Density and Meritocracy
Hire only people who can raise the average; ‘exceptional performance is the passing grade.’ Ability trumps seniority. We believe the best teams are built on talent density — every hire should raise the bar. We reward contribution, not titles or tenure. We give ownership to those who earn it, and we all hold each other to a high standard. A-players want to work with other A-players — that’s how we win.

First-Principles Thinking
Strip a problem to physics-level facts, ignore industry dogma, rebuild the solution from scratch. We don’t copy-paste solutions. We go back to basics, ask why things are the way they are, and rebuild from the ground up if needed. This mindset pushes us to innovate, challenge stale assumptions, and move faster than incumbents. It’s how we build what others think is impossible.

The personal data provided in your application and during the selection process will be processed by Happyrobot, Inc., acting as Data Controller.

By sending us your CV, you consent to the processing of your personal data for the purpose of evaluating and selecting you as a candidate for the position. Your personal data will be treated confidentially and will only be used for the recruitment process of the selected job offer.

In relation to the period of conservation of your personal data, these will be eliminated after three months of inactivity in compliance with the GDPR and legislation on the protection of personal data.

If you wish to exercise your rights of access, rectification, deletion, portability or opposition in relation to your personal data, you can do so through security@happyrobot.ai subject to the GDPR.

For more information, visit https://www.happyrobot.ai/privacy-policy

By submitting your request, you confirm that you have read and understood this clause and that you agree to the processing of your personal data as described.