growthroles

Future Sales Openings: Account Executive, US |Remote|

Grafana Labs grafana.com Open · verified Sep 24, 2026
Remote US Mid-level Account Executive

At a glance

Mid-level Account Executive role at Grafana Labs. Remote, United States.

Pay not stated

RoleAccount Executive
SeniorityMid-level
LocationUS
WorkplaceRemote
PostedMar 13, 2026 · 6mo ago
Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

  • Find and close business through outbound prospecting, inbound leads, account expansion, or new-customer acquisition
  • Run discovery, demos, proofs of concept, proposals, negotiations, and account management through the complete sales process
  • Explain Grafana Cloud and Grafana Enterprise's value to both technical and business stakeholders
  • Keep Salesforce pipeline records accurate while handling forecasts, quotes, and order processing
  • Reach quarterly and annual sales targets across commercial or enterprise accounts

What you bring

  • At least three years selling infrastructure technology, with experience in commercial or enterprise accounts
  • A record of meeting or surpassing quota in a competitive sales setting
  • Hands-on ownership of complete sales cycles from prospecting through closing
  • Working knowledge of Salesforce and a structured methodology such as Command of the Message or MEDD(P)ICC

Who this fits

This role suits a consultative Account Executive who can sell to technical and business audiences and work independently while collaborating with others. You can fit through growth or acquisition experience across commercial or enterprise segments. The position is remote within the United States, with in-person onboarding.

From the employer

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

If you do not see a posted role that fits your location/ skill set, please apply here for future consideration. If you apply, we will keep your information on file and reach out when a matching position becomes available.

Grafana Labs is building its pipeline of talented Account Executives across our Commercial and Enterprise segments. Whether your background is in growth (expanding existing accounts) or acquisition (landing net-new logos), and whether you've sold into commercial or enterprise markets, we want to hear from you.

When we open a new role that matches your experience, we will reach out directly.

About the Role

As an Account Executive at Grafana Labs, you'll be responsible for driving revenue across your assigned segment — identifying, nurturing, and closing opportunities through both outbound prospecting and inbound leads. We take a consultative approach to sales: understanding customer needs first, then articulating how Grafana Cloud and Grafana Enterprise can solve their challenges. You'll manage the full sales cycle, from prospecting through close, and hand off strong relationships to our Customer Success team.

What You'll Do

  • Identify and close new business opportunities — whether expanding usage within existing accounts or acquiring net-new customers
  • Meet and exceed quarterly and annual sales targets
  • Manage all aspects of the sales process: discovery, demos, proofs of concept, proposals, negotiations, and account management
  • Clearly communicate the value of Grafana Cloud and Grafana Enterprise to technical and business stakeholders
  • Maintain a clean, accurate pipeline in Salesforce and manage forecasting, quoting, and order processing

What We're Looking For

  • 3+ years of experience in infrastructure technology sales
  • Consistent track record of hitting or exceeding quota in a competitive environment
  • Experience managing full sales cycles across commercial or enterprise accounts
  • Familiarity with Salesforce and structured sales methodologies (Command of the Message, MEDD(P)ICC, or similar)
  • Strong communicator — comfortable in person, virtually, and in writing
  • Entrepreneurial mindset: adaptable, self-motivated, and collaborative
  • Exposure to open source technology is a strong plus

Segments We Hire For

  • Commercial (Growth) — expanding Grafana usage within existing mid-market customers
  • Commercial (Acquisition) — landing net-new commercial logos
  • Enterprise (Growth) — deepening relationships and expanding within strategic enterprise accounts
  • Enterprise (Acquisition) — opening and closing net-new enterprise deals

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

  • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
  • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
  • Transparent Communication – Expect open decision-making and regular company-wide updates.
  • Innovation-Driven – Autonomy and support to ship great work and try new things.
  • Open Source Roots – Built on community-driven values that shape how we work.
  • Empowered Teams – High trust, low ego culture that values outcomes over optics.
  • Career Growth Pathways – Defined opportunities to grow and develop your career.
  • Approachable Leadership – Transparent execs who are involved, visible, and human.
  • Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
  • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
  • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

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