Opportunity Customer Success work from LinkedIn, X, Reddit and Upwork, in one list. Find me work
growthroles

Manager, Channel & Customer Activation, JAPAN & KOREA

Goodyear goodyear.com Open · verified Oct 27, 2026
JP Tokyo Full-time Manager Customer Success

At a glance

Manager-level Customer Success role at Goodyear. JP Tokyo · full-time.

Pay not stated Customer Success salary

RoleCustomer Success
SeniorityManager
LocationJP Tokyo
EmploymentFull-time
PostedOct 26, 2026 · 2d ago
Role brief

growthroles summary, based on the employer's posting.

What you'll do

  • Build channel activation plans for Japan and Korea, adapting global priorities to local market needs
  • Run campaigns and promotions through dealers, national accounts and online channels, then assess their results
  • Use market, competitor and customer findings to spot engagement opportunities and guide program changes
  • Allocate activation budgets, track returns and report performance using program metrics
  • Create sales tools and training resources while coordinating delivery with local sales and other teams

What you bring

  • At least seven years in channel or trade marketing, customer activation or sales, focused on Japan and Korea
  • Fluency in written and spoken English and Japanese is essential
  • A bachelor's degree in marketing, business administration or a related area
  • Strong analytical skills to assess market data and program outcomes

Who this fits

This manager role suits someone experienced in activation across Japan and Korea who can work across local teams and channel partners. Frequent travel within both countries is required, with occasional international trips. Korean proficiency is an advantage.

From the employer

This role is responsible for developing and executing strategic channel and customer activation programs across Japan and Korea, driving demand and market share growth for Goodyear products. The Manager will translate global strategies into localized initiatives, ensuring effective execution through various sales channels and optimizing the customer experience.

you will

* Develop and implement comprehensive channel activation strategies and programs tailored for the Japan and Korea markets, aligning with regional and global business objectives.
* Lead the planning, execution, and evaluation of customer activation campaigns, promotions, and initiatives across various sales channels (e.g., independent dealers, national accounts, online platforms).
* Collaborate closely with local sales teams, marketing, product management, and supply chain to ensure seamless integration and effective execution of activation programs.
* Analyze market trends, competitor activities, and customer insights to identify new opportunities and challenges for channel and customer engagement.
* Manage budgets for channel and customer activation activities, ensuring efficient resource allocation and measurable ROI.
* Develop and deliver compelling sales tools, training materials, and support resources for channel partners and internal sales teams.
* Monitor and report on the performance of activation programs, utilizing key metrics and analytics to track progress and identify areas for improvement.
* Cultivate strong relationships with key channel partners and customers, fostering collaboration and maximizing Goodyear's presence and impact.
* Ensure compliance with all relevant company policies, local regulations, and industry standards.
* Act as a subject matter expert for channel and customer activation within Japan and Korea, sharing best practices and insights with regional and global teams.

Job Qualifications:

* Bachelor's degree in Marketing, Business Administration, or a related field. Master's degree preferred.
* Minimum of 7 years of progressive experience in channel marketing, trade marketing, customer activation, or sales in a multinational company, with a strong focus on Japan and Korea.
* Proven track record of developing and executing successful marketing and activation programs that drive sales and market share growth.
* Deep understanding of the distribution landscape and customer behaviors in both Japan and Korea.
* Fluent in both English and Japanese (written and spoken) is essential. Proficiency in Korean is a significant advantage.
* Strong analytical skills with the ability to interpret market data, assess program effectiveness, and make data-driven decisions.
* Excellent project management skills, with the ability to manage multiple initiatives simultaneously from conception to completion.
* Demonstrated ability to collaborate effectively with cross-functional teams and external partners.
* Strong communication, presentation, and interpersonal skills.
* Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
* Ability to travel frequently within Japan and Korea, and occasionally internationally.


Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 48 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate

Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

Opportunity

Customer Success work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

Customer Success

Find me work

By the team behind growthroles.

Find me work
Opportunity

Customer Success work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

Find me work

By the team behind growthroles.