Social Content Manager
Mid-level Social Media role at Giga. California · full-time · $100,000–$180,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Run Giga's X and LinkedIn presence yourself, from writing to measurement
- Publish daily across both platforms: original posts, threads, replies, and spinoffs from flagship engineering content
- Set the editorial point of view, deciding both what gets posted and what never ships
- Tie each post to a hypothesis about hook, audience and timing, then track how it did
- Report weekly on what landed and feed those lessons back into the calendar
What you bring
- A genuinely online instinct, able to point to accounts doing interesting work and say why
- Proof you grew an audience organically, for yourself or a brand, without paying for reach
- A high posting cadence and strong views on why most B2B SaaS social falls flat
- A knack for spotting the post buried in a customer email, sales transcript or Slack thread
- Comfort using AI drafting tools while keeping the judgment your own
Who this fits
This suits a fast, prolific social operator who wants full ownership rather than voice-by-committee. Good backgrounds include in-house social leads at engineering-first companies, indie tech creators, or sharp early-career talent. The role is onsite in San Francisco's Dogpatch neighborhood, full time. Pay runs from 100,000 to 180,000 USD per year. To apply, send three things you've published with a sentence on each.
From the employer
This role is on-site in San Francisco in the Dogpatch neighborhood.
About Giga
Giga has recently raised a $61M Series A and is working with Fortune 500 customers to deploy the next generation of customer experience - real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world's largest enterprises.
Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email, in high-stakes regulated environments where accuracy and compliance matter. We're at an exciting inflection point.
While we've found real commercial success, our ambitions are larger: to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. The work affects millions of people every day, and our team has the autonomy to make true impact - with brilliant founders, a clear path forward, and the kind of momentum that defines generational companies.
If being part of that resonates with you, we'd love to hear from you!
About the Role
Engineering-first AI companies don't get attention by accident. They get it because someone is highly online, posting deliberately, day after day. We're hiring a Social Content Manager to own X and LinkedIn end-to-end: the posts, the POV, and the measurement of what resonates. The judgment lives with you — this is not a brand-voice-by-committee role.
What You'll Own
Daily content output across X and LinkedIn (50%): Original posts, threads, replies, comment-baiting on adjacent accounts, and derivative drops from flagship engineering posts on a weekly cadence. Stack: native tooling + AI-assisted drafting. Quality control: every post tied to a hypothesis (why this hook, this audience, this hour) and tracked against it.
Editorial POV & voice ownership (30%): What Giga does post, what we explicitly don't, how we sound. A short list of content we don't ship and the specific, technical, slightly contrarian stance that separates us from generic AI thought leadership.
Performance learning & iteration (20%): Weekly readout on what worked and what didn't, fed back into the editorial calendar. Measured on engagement quality (saves, replies from target accounts, profile visits from named companies) over vanity volume.
Who You Are
You are highly online — you can name three accounts that posted something interesting this week and explain why. You've built a social presence (your own or a brand's) that earned attention without buying it. You ship at high cadence and have opinions on what makes B2B SaaS social bad. You can find the post hidden inside a customer email, a sales call transcript, or a Slack thread. You move fast with AI tools but the judgment is yours.
Where You Might Come From
In-house social leads at engineering-first companies (Vercel, Linear, Anthropic, Notion). Indie creators or writers with a tech audience. Founders or early operators who built a personal brand worth following. Earlier-career candidates who are exceptionally sharp, fast, and digitally fluent.
Perks & Benefits
Catered lunch daily + dinner stipend
$150/month wellness benefit (gym, fitness classes, mental health)
Medical, dental, and vision coverage
401(k) plan
Paid parental leave (12 weeks maternal, 6 weeks paternal)
Commuter benefits
Giga is an equal opportunity employer. We're committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.
How to Apply
Send links to three things you've published online that you're proud of. One sentence on why each.