Lead Writer - Content Design 4D
At a glance
Senior Content Creation role at Genpact. 1401-G-India: 2-3 FL, 22A, STPI, Gurgaon · full-time.
Pay not stated Content Creation salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Lead complex written content across digital channels, keeping it clear, engaging, and aligned with brand strategy
- Turn complicated ideas into accessible copy for different audiences, platforms, and user needs
- Shape content with product designers, UX teams, marketers, and other stakeholders to improve user experience and outcomes
- Edit work from junior writers, coach contributors, and maintain consistent tone, style, and quality
- Research user needs, industry benchmarks, and competitors while strengthening content standards and practices
What you bring
- A bachelor's degree in communication, design, graphic design, HCI, or visual communication
- Advanced English proficiency at the C1 level
- Certified User Experience Professional certification from IT Learning Hub
- Experience with content strategy, UX, client relations, marketing analytics, project management, and people leadership
Who this fits
This role suits a senior content designer who can lead complex writing, mentor junior contributors, and work across design, UX, marketing, and stakeholder groups. The position is hybrid in India and includes an evening shift. English proficiency at the advanced C1 level is required.
From the employer
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Responsibilities: Lead the development of complex, high-impact written content across digital platforms, ensuring clarity, engagement, and alignment with brand voice and strategy. Collaborate closely with product designers, UX teams, marketers, and stakeholders to shape and execute content solutions that enhance user experience and business outcomes. Translate complex concepts into clear, concise, and user-friendly content tailored to diverse audiences and platforms. Review and refine content created by peers and junior writers, providing constructive feedback and ensuring consistency in tone, style, and quality. Contribute to the evolution of content standards, guidelines, and best practices, helping to scale content design operations across teams. Conduct in-depth content research, including user needs, industry benchmarks, and competitive analysis, to inform writing and content strategy. Mentor junior writers and content contributors, supporting their development and ensuring alignment with content design principles.Qualifications
Bachelors - Communication, Bachelors - Design, Bachelors - Graphic Design, Bachelors - Human Computer Interaction (HCI), Bachelors - Visual CommunicationCertifications
Certified User Experience Professional (CUXP) - IT Learning Hub (ITLH)IT Learning Hub (ITLH)Required Skills
Client Relations, Content Management, Content Strategy, Marketing Analytics, Market Positioning, People Leadership, Project Management, User Experience (UX)Language
EnglishLanguage Proficiency -
Advanced - C1Additional Job Location -
Job Type
RegularMaster Skill List -
Content DesignRemote Type -
HybridWork Shift -
Evening Job (India)Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
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