Strategic Account Manager - Chennai
At a glance
Mid-level Account Management role at Freseniusmedicalcare. Chennai · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Grow therapy adoption across assigned accounts by executing sales plans and expanding into additional geographies
- Build account plans around customer visits, presentations, business goals, challenges, and growth opportunities
- Find upsell and cross-sell openings, introduce products or services, and negotiate customer deals through close
- Give customers clinical product demonstrations and training that support therapy upgrades and proper usage
- Track sales results and market signals while developing key opinion leader relationships and coordinating internal teams
What you bring
- You understand therapy products well enough to provide clinical demonstrations, usage guidance, and customer training
- You can analyze sales and market information to spot trends, opportunities, competitive activity, and improvement areas
- You can negotiate with customers, close agreements, and tailor solutions to their specific needs
Who this fits
This role suits someone who can manage strategic customer relationships while combining sales execution, clinical support, market analysis, and solution design. You will work with Sales, Technical Service, Marketing, and Clinical teams, and the position is based in Chennai.
From the employer
Position: Strategic Account Manager – Advanced Therapies
Role:
The Strategic Account Manager will be responsible for driving Therapy Upgradation and Adoption in the assigned market, managing and growing relationships with Key Customers, developing and executing sales strategies ensuring customer satisfaction
Broader Responsibilities:
Sales Strategy: Implement and execute sales strategies to achieve sales targets and expand business within assigned accounts and drive business through geographical expansion
Revenue Growth: Driving revenue growth is a crucial objective for any Key Account Manager. This involves identifying upselling and cross-selling opportunities within key accounts, introducing new products or services
Account Planning: Create and execute account plans through in person customer visits and presentations, identifying opportunities for growth and addressing potential challenges
Key Account Management: Gaining a deep understanding of the assigned key accounts' business goals, challenges and opportunities
Market Insights: Collect and analyse market data to identify trends, opportunities, and competitive activities
Customer Communication: Communicate effectively with customers, both internally and externally, to address inquiries, resolve issues, and ensure satisfaction
Negotiation: Ability to negotiation and close the deals with the customers
Key Deliverables:
Therapy Knowledge and Acumen: Provide clinical demonstration/support and training to customers on product usage and best practices to drive Therapy Upgradation
KOL Development: To identify, develop and engage Key Opinion Leaders (KOL) to advocate for Therapy Upgradation and Adoption
Data Analysis: Analyze sales data and other relevant metrics to track performance and identify areas for improvement
Expectations:
Cross functional Collaboration: Collaborate with internal teams like Sales team, Technical Service, Marketing and Clinical Teams to ensure seamless delivery in the market
Solution Provider: To provide innovative and tailored solutions that address the specific needs of the customers. This requires a combination of product knowledge, market insights and creativity to offer personalized recommendations that deliver tangible value to the customers
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