Account Executive - B2B SaaS
At a glance
Mid-level Account Executive role at FREENOW. London.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Find and pitch UK SME taxi companies on the Dispatch tool, meeting fleet operators where they work
- Build and manage the B2B pipeline while addressing concerns about changing operational processes
- Take new partners through onboarding, coordinate launch activities, and support local operations
- Collect partner feedback on the software and work with Product and Strategy on improvements
- Maintain existing partner relationships and help keep daily operations running smoothly
What you bring
- Three to five years in B2B business development, sales, or account management
- A record of managing B2B opportunities and responding effectively to objections
- Fluent English for regular conversations with clients and internal stakeholders
- The ability to understand partner operations deeply and guide adoption of new software and workflows
Who this fits
You’ll suit a field-oriented sales role focused on UK SME taxi companies, new partner acquisition, onboarding, and account care. London is the stated location, and travel may take up to forty to fifty percent of your working time. The role fits someone comfortable meeting partners in person and helping them change established operating processes.
From the employer
Location: Come and join us in London!
Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.
One of our core goals for 2026 is the complete digitalization of the European taxi market. We work with taxi companies to provide them with our advanced dispatch and fleet management software completely free of charge. This enables them to significantly reduce operating costs, successfully differentiate themselves from major ride-hailing providers, and manage a profitable, sustainable business.
To support this, we are looking for a Sales Manager who will become the face of this initiative.
We look forward to your application and can't wait to have you on board for this journey!
YOUR DAILY ADVENTURES WILL INCLUDE:
- Prospect, engage, travel and pitch our Dispatch tool to SME taxi companies in the UK. You are the driving force behind converting traditional vehicle fleets into modern, connected Freenow by Lyft partners.
- Guide entrepreneurs, fleet owners, and senior dispatchers through the fear of operational change.
- Act as the voice of our partners. You will gather on-the-ground feedback about our software and collaborate directly with our Product and Strategy teams to help "co-build" the ultimate solution.
TO BE SUCCESSFUL IN THIS ROLE:
- 3-5 years of professional experience in areas such as B2B business development, sales, or account management. Experience in mobility, logistics, or selling SaaS solutions to SMEs is especially valued.
- Proven track record of managing a B2B pipeline and handling objections. You understand that even when a product is free, you still have to expertly "sell" the time, effort, and operational shift required to adopt it.
- Strong communication skills with the ability to build trust and long-term relationships.
- The ability to deeply understand a partner's business operations at a process level. You are skilled at guiding new partners step by step through the change process and ensuring they smoothly adopt the new software and new workflows.
- You see travel as an essential part of the role. You don't mind spending a significant portion of your working time (up to 40–50%) on the road if needed, meeting partners exactly where they operate.
- Fluency in English is required due to regular interaction with clients and internal stakeholders.
- Beyond new partner acquisition, this role also involves an ongoing account management component. You will be expected to support local operations in the respective markets, own new client onboarding end to end, coordinate internal stakeholders to ensure successful launch, and maintain and nurture relationships with existing partners even after onboarding, to ensure continued satisfaction and smooth day-to-day operations.
BENEFITS & PERKS IN A NUTSHELL:
- Flexible working arrangements
- LinkedIn Learning
- Sabbatical & special leave policies
- WeRoad partnership
- Birthday, 24th + 31st December off
- Short term EU work policy
- Mobility Credit
- Employee assistance program
Plus more local benefits depending on your work location!
DIVERSITY, EQUITY & INCLUSION:
Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work.
ABOUT FREENOW:
Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app.
In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?
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