Public Relations and Digital Marketing Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A contemporary business hub with the highest standards of innovative hospitality. At the heart of Silicon Valley, experience a first-hand connection to the region’s tech legacy, sports and music venues and discover local adventures blended with artful sophistication. Four Seasons Hotel Silicon Valley brings an inventive approach to creative events, seasonal pop-up experiences, lifestyle facilities and culinary craftsmanship that culminate in the ultimate urban getaway.

Four Seasons Hotel Silicon Valley is proud to provide our guest the highest standards of luxury and personalized service. At Four Seasons we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

The Opportunity:

Four Seasons is currently looking for a Public Relations and Digital Marketing Coordinator.

About the Role:

As a Public Relations and Marketing Coordinator, you will help elevate the hotel’s presence, build brand awareness, and create meaningful connections with guests through a variety of media and marketing channels.

The role is suited to someone who has a true passion for luxury hospitality, food and beverage, expertise in English copywriting and digital marketing experience.

What You Will Do:

• Manage the hotel's social media channels and create engaging content that drives audience engagement.

• Support digital marketing campaigns, promotional activities, and content calendars.

• Maintain the hotel's website, mobile app presence, and email database.

• Create and distribute e-newsletters and email marketing campaigns.

• Coordinate photo and video shoots and host media visits and press tours.

• Support special events, marketing projects, and on-property collateral.

• Serve as a Four Seasons brand ambassador and stay ahead of digital trends.

• Coordinate influencer and media visits with detailed briefs and internal communication.

• Assist in daily PR and Marketing operations and administrative duties.

• Respond to guest feedback on key sites such as Google Reviews.

• Assist in award recognition to elevate the Hotel’s profile.

• Represent the Hotel and brand in the community.

Preferred Qualifications:

• Degree in Hospitality, Digital Marketing, Communications, or a related field.

• Minimum two years of experience in luxury hospitality or a related industry.

• Photography, videography, and social media content creation skills.

• Excellent written and verbal communication skills in English.

• Proficiency in Microsoft Office, including Excel and PowerPoint.

• Self-motivated, detail-oriented, and highly organized.

• Ability to manage multiple projects and meet deadlines.

• Creative, ambitious, and tech-savvy with a passion for social media and digital marketing.

What to Expect:

· Working in a dynamic environment requiring focus, attention to detail and organization.

What We Offer:

· Hourly Rate: $30.53 per hour

· 100% Medical, dental and vision insurance coverage for you and eligible dependents.

· Holiday, Vacation and Sick leave coverage

· 401K Retirement Plan participation with company matching program

· Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide

· Excellent training and development programs and employee recognition events

· Complimentary meal per shift in our employee dining room

· Complimentary parking

· Complimentary dry cleaning for work clothes

· Time off plan: Paid Vacations, Holidays, Wellness days, and Floating holidays.

Work Authorization:

Candidate must have valid authorization to work in the united States at the time of application. Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal