Partner Success Specialist
At a glance
Mid-level Channel & Partnerships role at Figured. Auckland.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Grow Figured usage across established accounting partners and help new firms choose it first
- Teach users the livestock valuation and farm reporting workflows needed during compliance season
- Find expansion opportunities within existing partners and build the commercial case for them
- Learn how partners serve their clients, then turn field feedback into product input
What you bring
- A real connection to agriculture through farming, family land, or hands-on sector experience
- Work experience involving farm finances, such as accounting, agribusiness banking, rural insurance, or agri consulting
- Commercial judgment to build relationships, identify opportunities, and advocate for them independently
- A clear communication style for explaining complex topics to farmers, practice managers, and bank managers
Who this fits
You’ll suit a self-directed relationship builder who understands agriculture and farm financials, or can bring transferable finance experience into the role. The position is based in Auckland with hybrid working, reports to the Chief Revenue Officer, and sits within a small team.
From the employer
Farm advisers are drowning in disconnected numbers. Livestock counts in one place, production data in another, budgets rebuilt from scratch every season because the last spreadsheet broke. Figured connects it all, so the people advising farmers can actually advise them, instead of chasing numbers.
We're the market leader here, and the next stage of growth isn't about proving Figured to a new market, it's about going deeper into the practices already using us, and making sure we stay the standard as the industry keeps moving off spreadsheets and disconnected systems.
What you'd be doing
You'd own the relationships that grow Figured's footprint across an established base of accounting partners, and make sure new firms entering the market land on us first.
Deepen adoption within firms already on Figured, so it becomes how they work, not just a tool they've switched on
Train the people using Figured, including the agri-specific workflows (livestock valuation, farm reporting) that make or break a firm's compliance season
Spot where there's room to go deeper with an existing partner and make the case for it
Get close enough to the work that you understand your partners' clients, not just their login activity
Feed what you're hearing on the ground back to our product team, so what we build actually reflects what the market needs
Who we're looking for
Even with no direct ag or software experience, if you have transferable finance skills and this role lights you up - let’s talk. What matters more is the right mix, which might look something like this:
Genuine connection to agriculture: farming background, family on the land, or real hands-on experience in the sector
A track record somewhere that put you close to farm financials: an accounting practice, agribusiness banking, rural insurance, or agri consulting
Commercial instinct: you can build a relationship, spot an opportunity, and make a case for it without a script
Self-sufficiency. You won't have someone checking in on you daily, and you shouldn't need it
The ability to explain something complicated simply, whether that's to a farmer, a practice manager, or a bank manager
Why this role
We're the established market leader here, which means you're building on solid ground, not starting from zero. There's real depth to grow into: more of the market, more of the product, more responsibility as the team evolves. You'd be reporting to the Chief Revenue Officer and joining a small, tight-knit team that moves fast and backs each other, not a big corporate structure with layers between you and the decision.
What you'll get
A dedicated budget for professional development: courses, conferences, whatever helps you grow
Hybrid working. We care about your impact, not your desk-time
25 days annual leave
Subsidised health insurance (Southern Cross Wellbeing Two)
Friday Kai with the whole office, and a team that actually celebrates the wins, big or small
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