Senior Solutions Engineer (Hanoi)

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Role Summary:

The Solutions Engineer at F5 is responsible for driving new business and revenue growth by helping customers identify the products, solutions, and services that best meet their needs. This role involves setting sales strategies and policies, managing the execution of plans, and providing technical expertise throughout the sales process.

In this position, Solutions Engineer supports the development and implementation of complex products, applications, and solutions to address challenging customer problems. Leveraging deep product knowledge, they provide technical guidance to both sales teams and customers through proof-of-concepts (POCs), solution design, and architecture services. They collaborate with sales staff to assess potential applications of F5 products and may prepare detailed product specifications for implementation.

Additionally, the role may include creating detailed design and implementation plans after thoroughly understanding the customer’s application journey. This can involve building pilot applications, rapid prototyping, or product demonstrations to validate feasibility. Solutions Engineers may also consult prospective users and assess or validate product capabilities to ensure the solution meets customer requirements.

What You'll Do:

• Develop and implement technical strategies that support the overall sales objectives of the organization.
• Act as a thought leader in the industry, representing the company at conferences, webinars, and industry events.
• Lead the design of highly complex, integrated solutions that address the unique challenges of strategic clients.
• Mentor other solutions engineers, providing guidance on complex technical and strategic issues.
• Engage with strategic clients at the executive level to understand their long-term goals and align solutions accordingly.

What You’ll Bring:

• Bachelor’s degree in computer science or related areas, or equivalent level of experience.
• 8+ years’ pre-sales experience in the IT industry, expertise in networking, application delivery, security, cloud and SaaS etc. technologies.
• Considered an internal subject matter expert within the function.
• Consistently acts as a resource for other functions such as sales engineering, sales management, and inside sales.
• Requires conceptual thinking to understand advanced issues and implications.
• Ability to select and improve processes to sell across F5’s product portfolio.
• Expert level understanding of Web Protocols and application architectures (HTTP/TLS/SSL), programming languages (Python, JavaScript, Golang, etc.), and Kubernetes concepts and architectures.
• Deep understanding of PKI concepts, Certificate Authority, OCSP, Certificate Providers.
• Advanced knowledge of Data Center, Virtualization, Cloud computing environments, Solution Performance, and Sizing.
• Expert in Solution designs for large-scale environments and Vertical Market solutions.

What You’ll Get:

• Career growth and development opportunities
• Recognitions and Rewards
• Employee Assistance Program
• Competitive pay, comprehensive benefits, and cool perks
• Culture of Giving Back
• Dynamic Diversity & Inclusion Interest Groups

Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.