Deal Desk Partner II

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

The Deal Desk Analyst role is part of the Global Sales Operations organization within F5. This role will be responsible for supporting sales teams throughout different geographic regions in deal structuring, pricing and contract reviews.

This role will provide expert knowledge of new product offerings, services, support, licensing programs and best practices to the sales organizations to increase sales and revenue. This role is expected to make key decisions with/without input from the management team and provide recommendations and breakdown complex situations to sales leaders using analytics.

This position will act as the primary liaison between the sales teams and other departments including (but not limited to) Professional Services, Channel, Finance, Product Management, Product Development, Commercial Models, Legal and the executive team to ensure deals are structured and negotiated properly while complying with F5 policies and procedures.

Major Responsibilities:

• Manage day-to-day quoting, pricing approvals and analysis
• Provide and enforce discounting guidance to Sales teams on all active and pending quotes across multiple regions
• Ensure that sales and negotiation strategies adhere to established guidelines and policies, and maintains solid understanding of F5 licensing
• Manage to a set service level agreement on all incoming discounted pricing requests
• Partner with Finance to ensure consistency and transparency with the key performance metrics for sales reporting
• Study historical product pricing trends as part of larger deal reviews
• Identify and implement new, meaningful methods for deal reviews, deal scoring, and approval process
• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies
• Manage specific projects and provide updates to Sales Ops Leadership
• Focused on assigned task that supports the Sales Process, improving deal velocity and removing roadblocks to close business
• Provides clear and timely communication within HQ teams as well as Theatre Sales teams
• Able to understand the ‘voice of the field’ and “voice of the customer” and represent that back to the operations team to drive programmatic improvements

Knowledge, Skills and Abilities:

• Demonstrate the ability to think both analytically and creatively
• Intermediate computer skills including MS Excel, PowerPoint and Word
• Intermediate Experience with CRM systems preferred (SFDC & Tableau)
• Intermediate understanding of Channel, Direct Sales Processes and Programs
• Strong written, verbal and quantitative skills
• Ability to juggle, multitask, and prioritize in a fast-paced environment
• Creative thinker and a self-starter
• Very organized and detail oriented
• Can conduct independent research
• Increased ability to draw concise, well supported recommendations based on detailed analysis of the given issue
• Customer excellence mentality
• Ability in handling the stress and problem-solving ability
• Intermediate understanding of cross-functional departments
• Self-starter and can work with limited direction
• Ability to speak and write in Spanish is a plus

Qualifications:

• BA/BS Degree in Finance, Business Administration, Mathematics or related field preferred
• A minimum of 3-year relevant experience reviewing deal structures, within Sales Operations, or comparative roles supporting a sales organization

Physical Demands and Work Environment:

• Duties are performed in a normal office environment while sitting at a desk or computer table
• Duties require the ability to utilize a computer, communicate over the telephone, and read printed material
• Duties may require being on call periodically and working outside normal working hours (evenings and weekends)
• Must be willing to work extended hours during end of quarters
• Job may require occasional domestic and/or international travel

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5’s differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.

You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5’s benefits can be found at the following link: https://www.f5.com/company/careers/benefits. F5 reserves the right to change or terminate any benefit plan without notice.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.