Senior Customer Business Development Executive
At a glance
Senior Business Development role at Ferrero. Qingdao.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Grow Ferrero product sales across assigned stores by expanding both breadth and quality of distribution
- Use store-level negotiations, suggested orders, and sales calls to deliver assigned store targets
- Keep stores aligned with distribution, freshness, quality, inventory, placement, pricing, and checkout standards
- Lead merchandising execution and coordinate merchandisers through coaching, oversight, and MDR management
- Review store results, control warehouse inventory, manage returns, and resolve store-level issues
What you bring
- A college degree or higher is required for this role
- At least five years in FMCG and three years managing stores are required
- Strong selling, communication, negotiation, and in-store execution skills
- Familiarity with local stores, banners, and accounts, plus working knowledge of MS Office
- Proficiency in Mandarin and the ability to work under pressure and support team problem-solving
Who this fits
You’ll suit a senior field sales role centered on store execution, merchandising coordination, negotiations, and account relationships in Qingdao. The position uses a Chinese local labor contract with local salary and benefits, and Mandarin proficiency is required. Basic distributor management experience is helpful, while the role also supports the SV with customer issues.
From the employer
About the Role:
The main purpose of the role is to increase sales of Ferrero products in the assigned territory through developing qualitative and quantitative distribution.
Main Responsibilities:
Business Management
• Master the Ferrero sales call process
• Ensure the achievement of the sales targets related to the assigned stores
• Identify and communicate business development opportunities
• Negotiate at the store level according to the Company guidelines (i.e.: secondary placement…)
• Provide the store with the right suggested order
• Track the performances of the stores
• Implement Ferrero guidelines and central agreement in the stores reaching target of distribution, freshness, quality, stock levels, secondary placement, consumer prices, check-outs
• Perform merchandising activities (visibility, F.I.F.O., slim control, quality ….)
• Coordinate merchandisers (coaching, managing and control of the MDR…)
• Build and maintain a constructive relationship with the store manager
• Management of returns
• Store warehouse control and stock counting (wh and store)
• Solve problems at the store level
• Other tasks assigned by line manager or company
About You:
• Mandatory: College degree or above.
• Mandatory: At least 5-year experience in FMCG industry. At least 3-year+ experience in store management.
• Solid sales technique, good communication skills and strong negotiation ability.
• Has excellent sales execution skills. Understand the standard sales procedure and equip the ability of excellent visibility & distribution in responsible stores. Can make full use of limited resources to maximize the implementation of KPI in the stores.
• Be very familiar with the store/banners/accounts in the local market.
• Familiar with MS office.
• Nice to have some basic distributor management experience.
• Self-motivated, able to work under pressure, good team player;
• Can assist SV to solve some problems of customers.
* Chinese Local Labor contract with local salary & benefits package will be offered for this position.
** Proficiency in Mandarin speaking.
What We Offer:
Careers with caring built in - discover our benefits here.
About Ferrero:
Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.
DE&I at Ferrero:
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.
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