Sales Solutions Specialist-Senior

What can you expect as a FedEx team member?

• Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

" Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"

Company:

MER FedEx Express Intl BV DXB

City:

Dubai

Scheduled Weekly Hours:

40

Worker Type:

Regular

Posting Start Date

12-Nov-2026

Posting Close Date:

28-Nov-2026

Job Family:

FXE-MEISA: Sales Solutions Specialist

Position Summary:

Grade 12

As a Customer Solutions Specialist (equivalent to Supply Chain Program Manager) in FedEx, you will apply specialized expertise to design, develop, and implement innovative supply chain solutions that meet evolving customer needs. This role involves supply chain mapping, solution design, and project leadership to drive operational excellence, revenue growth and customer satisfaction. You will also play a key role in managing large RFQs and bid processes, ensuring alignment with strategic business objectives and market demands.

"Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"

• Lead or contribute to supply chain projects locally, regionally and globally, adapting solutions to meet dynamic customer requirements and market conditions.

•Collaborate closely with cross-functional teams, including sales, operations, engineering, network, IT, legal and more to ensure integrated and effective solution delivery.

•Manage and maintain sales related systems and processes to enhance operational efficiency and customer responsiveness.

•Work with global teams to support and drive customer solution initiatives across multiple regions, ensuring consistency and scalability.

•Participate actively in RFQ processes and bid management, preparing comprehensive proposals that address customer supply chain challenges.

•Utilize structured project management methodologies to ensure timely delivery and successful implementation of supply chain programs.

•Continuously analyze supply chain trends and customer feedback to recommend improvements and innovative approaches.

•Support the development and execution of go-to-market strategies that align with sales targets and business growth objectives.

Education

• Bachelor’s degree in business, Logistics, Finance, Engineering, Information Systems, or a related field.

• Project management certification (e.g., PMP, Agile, Six Sigma) is highly advantageous.

Experience

• Associate Level: Minimum 2 years of experience in Supply chain or Sales, with project management skills and understanding of business planning, logistics, distribution planning, and consulting.
• Mid Level: Minimum 4 years of experience in business planning, logistics, distribution planning, engineering, consulting, or related fields, including at least 3 years in program management and/or global/international transportation.
• Senior Level: Minimum 6 years of relevant experience, with at least 4 years in program management and/or global/international transportation industry roles.

Knowledge, Skills, and Abilities

• Strong expertise in project and program management methodologies.
• Deep understanding of supply chain business acumen and logistics operations.
• Exceptional attention to detail and accuracy in managing complex data and processes.
• Advanced analytical and numerical skills to interpret supply chain metrics and drive decision-making.
• Strong presentation and storytelling capabilities, with a talent for articulating complex solutions in a clear, persuasive manner that builds customer confidence, aligns stakeholders, and accelerates deal progression.
• Proficient written and verbal communication skills to engage effectively with internal teams and external customers.
• Strategic thinker with the ability to align supply chain solutions with broader business goals.

This is an exciting opportunity to influence the future of supply chain solutions, extending beyond Express Cargo and Air Freight into Ocean Freight, Forward Stock Locations, and next-generation supply chain models. The role combines strategic leadership, customer engagement, and commercial impact, enabling you to drive business growth while delivering exceptional customer and operational outcomes.

Proficiency in Arabic would be considered a strong advantage for this role.