Proposal Specialist
At a glance
Mid-level Revenue & Sales Operations role at Fa Exhh Saasfaprod1 (CX_2001). Richmond Hill · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Run complex RFx responses from kickoff through submission, setting schedules, assigning work, and tracking deadlines
- Build bid strategy with sales by defining win themes, customer pain points, and value drivers
- Coordinate proposal, pricing, sales, merchandising, transportation, operations, legal, risk, and credit teams
- Pull together cross-functional data, identify what matters, and shape it into customer-ready responses
- Write and refine proposals against customer needs, addenda, and stakeholder feedback
What you bring
- A university degree focused on communications, business, marketing, journalism, or a combination of these areas
- Project management ability covering prioritization, problem solving, organization, task management, and concurrent work
- Advanced command of Word, Excel, PowerPoint, Teams, and Outlook, plus the ability to pick up software quickly
- Proposal experience that includes RFx review, kickoff calls, content management, and delivering on schedule
- Clear written and spoken communication, strong relationship-building skills, and the independence to work under pressure
Who this fits
You’ll suit work that combines proposal ownership, sales partnership, detailed writing, and coordination across many business functions. The role calls for someone who can guide others through uncertainty and meet tight client deadlines with limited supervision. It uses a hybrid schedule with four days in the Richmond Hill office.
From the employer
Some of what you will do:
Reporting to the proposal team manager, the proposal specialist owns the proposal process from the kick-off meeting through to submission. They serve as the project manager for complex, verbiage and compliance driven RFx opportunities for both prospective and existing customers of all sizes. The proposal specialist plays an integral role in driving revenue and increasing profitability through conversion, retention, and penetration.
Specifically, You Will:
Provide operational leadership for proposal development, charting project plans and bid schedules, spearheading kickoff calls, delegating tasks, communicating critical deadlines, conducting executive reviews, and holding stakeholders accountable throughout.
Strategize with the sales team to identify win themes, customer pain points, and key value drivers to create a unified bid strategy for revenue generation.
Collaborate across all organizational functions and levels, building alignment between the proposal, pricing, sales, merchandising, transportation, operations, legal, risk management, and credit teams.
Gather, analyze and organize data from other departments, discerning key information and integrating it into the response.
Draft and creates proposal that capture Staples Professional’s value proposition and align our offering with customer needs. Edits and revises drafts based on customer addenda and stakeholder feedback.
Work well in situations with many unknowns and knows how to solve challenges and guide others through ambiguity.
Some of what you need:
A university degree with emphasis on communications, business, marketing, and/or journalism.
Project management skills with demonstrated ability to keep projects on track through proactive communication, prioritization, problem solving, time/task management, ability to manage multiple projects, and organization.
Advanced computer skills: Must have advanced skills in the entire MS Office Suite including Word, Excel, PowerPoint, Teams and Outlook, and an ability to learn new software quickly.
Excellent communication skills, both verbal and written, to clearly explain concepts in professional documents using easy-to-understand English.
Proposal process knowledge with an understanding of what to look for in an RFx, kickoff calls, content management, and on-time delivery of projects.
Strong interpersonal skills with an ability to foster positive working relationships across all business areas.
Ability to work independently under pressure, especially under tight client deadlines with minimal supervision.
Physical Environment/Working Conditions:
Hybrid Work Model (4 days working in the Richmond Hill office).
Some of what you will get:
Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more…
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