Manager - Account Management
At a glance
Manager-level Account Management role at Fa Ewjt Saasfaprod1. Noida · full-time.
Pay not stated Account Management salary
growthroles summary, based on the employer's posting.
What you'll do
- Keep regular contact with assigned clients, handle everyday requests, and resolve issues to support satisfaction and retention
- Help carry out account plans by coordinating schedules and internal teams to keep services or products on track
- Track account progress, performance measures, and client feedback, then share status updates
- Spot opportunities to grow accounts through additional services or products
What you bring
- You have six to eight years in account management or client success, working with large accounts
- You understand the product range and its basic uses, along with clients’ goals and challenges
Who this fits
This role suits someone who can support sales, delivery, and account management while building client relationships and finding early expansion opportunities. The role is based in Noida, India.
From the employer
Responsible for supporting the sales, delivery and account management process for accounts. Focuses on building foundational relationships and identifying initial opportunities for account expansion within the company's diverse digital, data, and AI solutions. Requires a solid understanding of the company's product line and its basic applications, as well as the client's objectives and challenges. Manage routine account tasks, including regular communication and follow-ups, to ensure client satisfaction and retention.
Client Relationship Management: Establish and maintain relationships with assigned clients, addressing their day-to-day needs and resolving issues as they arise.
Account Support: Assist with the execution of account plans, including managing schedules, coordinating with internal teams, and ensuring timely delivery of services or products.
Reporting and Documentation: Track and report on account activity, including status updates, performance metrics, and client feedback.
Sales and Upselling: Identify opportunities for upselling and cross selling additional services or products within the scope of the account.
6-8 Years of experience in account management/client success of large accounts
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Account Management
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