growthroles

Vice President - Client Onboarding - Yardi

Fa Euxc Saasfaprod1 Open · verified Sep 29, 2026
On-site Lithuania Full-time VP Customer Success

At a glance

Leadership Customer Success role at Fa Euxc Saasfaprod1. Lithuania · full-time.

Pay not stated

RoleCustomer Success
SeniorityVP
LocationLithuania
WorkplaceOn-site
EmploymentFull-time
PostedSep 8, 2026 · 3w ago
Role brief

growthroles summary, based on the employer's posting.

What you'll do

  • Run high-priority fund onboarding projects, covering accounting, reporting, systems setup, and data migration
  • Build client service plans by matching fund needs with resources and suitable technology solutions
  • Connect client teams with accounting and operations to implement Citco systems, including Yardi Voyager
  • Analyze, configure, test, and automate fund structures, transactions, consolidations, eliminations, currencies, and returns
  • Lead team staffing, hiring, coaching, development, appraisals, training, and transition planning

What you bring

  • A bachelor’s degree in accounting, finance, information systems, or a related discipline is required
  • Bring five to ten years in real estate or private equity, with public or private accounting experience
  • Show successful delivery of complex projects and experience improving business processes
  • Understand real estate operations, financial statements, complex data integration, and systems such as Yardi or Investran
  • Demonstrate leadership, supervisory ability, strong communication, and accountability for work quality

Who this fits

You’ll suit a senior onboarding leader who can manage complex real estate or alternative investment work while supervising a team. The role is onsite in Lithuania and requires hands-on knowledge of Yardi Investment Management, with CPA or CFA listed as preferred.

From the employer

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $3 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com.

About the Role

The Real Assets Fund Services group is seeking an experienced candidate to join our Real Assets Client Onboarding team. This specialized team of professionals are subject matter experts on Real Assets investment management operations, as well as the processes & technologies that support those functions. The Client Onboarding Team is responsible for managing the accounting & reporting setup, systems configuration, and related data migration to start formal client operations.

Your Role:

  • Manage and execute high priority client fund onboarding initiatives

  • Contribute to the continuous improvement of the global standard operating model for the team and related functional groups/business partners.

  • Preparation of client service plans including; assessing client fund servicing needs, securing adequate resources to set up the account, selecting the technology solutions best suited for the services.

  • Assist with the development of on-boarding and transition plans for new client onboarding, and develop best practice models for service delivery.

  • Act as the liaison between Client staff & Accounting/Operations to on-board clients to Citco technology systems, including Yardi Voyager Investment Management

  • Analysis, design, setup & testing of fund structures within Citco systems, including the automation of capital transaction processing, consolidations, eliminations, currency exchange, and returns calculations.

  • Perform due diligence analysis for scoping of on-boarding activities.

  • Coordinate with all relevant teams to ensure internal workflows will meet client needs and regulatory controls.

  • Coordinate with both internal and external stakeholders to ensure all necessary data is captured and migrated for client reporting and calculation models.

  • Maintain a pro-active customer focus at all times.

Team Management:

  • Plan resources in line with business demands, participate in the recruitment and selection process, lead, coach, develop and appraise employees within the team.

  • Establish plan for new client setup and transitions.

  • Keep Senior Management abreast of all material issues affecting the processing of deliverables.

  • Implement training and coaching initiatives.

About You:

  • Bachelor’s degree in one of the following or related fields: Accounting, Finance, Information Systems; CPA or CFA preferred

  • Demonstrated successful delivery of complex projects

  • 5-10 years real estate and/or private equity experience

  • Public/private accounting experience, predominantly in the real estate & alternative investment sectors

  • Experience in developing/implementing/optimising business processes

  • Strong leadership skills and supervisory experience.

  • Analytical and integration experience involving complex data sets.

  • Experience in reviewing real estate operations and financial statements (Fair Value, GAAP, IFRS)

  • Experience in performance reporting – NCREIF, GIPS (AIMR) beneficial

  • Knowledge and experience in real estate accounting systems (Yardi, Investran, etc.). Yardi Investment Management module experience highly preferred

  • Strong team player who exhibits excellent communication and written skills

  • Strong sense of ownership and accountability of work product

Salary Ranges

4200 - 6250 EUR GROSS

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

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