Sales Development Associate - Apprenticeship
Hybrid Gurugram Junior Sales Development
At a glance
Junior Sales Development role at Eptura. Gurugram.
Pay not stated Sales Development salary
RoleSales Development
SeniorityJunior
LocationGurugram
WorkplaceHybrid
PostedSep 29, 2026 · 3w ago
Role brief
growthroles summary, based on the employer's posting.
What you'll do
- Reply to prospective customers and partners who reach out, then qualify their interest through email, phone, WhatsApp and LinkedIn
- Ask about business needs, timing, buying steps and key contacts to understand each prospect's requirements
- Book discovery calls for Account Executives, send reminders and pass along clear notes so leads reach the right person promptly
- Keep lead, account and contact details current in Salesforce, and log outreach and follow-up activity
- Work with Marketing and Sales to strengthen lead quality and conversion, while taking part in apprenticeship learning
What you bring
- You have a bachelor's degree completed within the past two years, or you're in your final year and eligible for apprenticeship participation
- You have no more than two years of professional work experience and can legally join an apprenticeship in India
- You communicate well in English, both in writing and conversation
Who this fits
This is an early-career role for someone building toward SaaS sales, business development, customer success or commercial operations. The apprenticeship runs for twelve months and is based in Gurugram, India, with a hybrid arrangement. You'll work alongside the APAC sales team.
From the employer
About the Program
The Eptura Apprenticeship Program is designed to provide recent graduates and early-career professionals with meaningful, hands-on experience within a global SaaS organization. Throughout this 12-month program, apprentices will receive mentoring, structured learning opportunities, and exposure to commercial operations and sales processes.
Eligibility
To be considered for this apprenticeship, candidates must:
At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe.
Role Overview
The Sales Development Associate serves as the first point of contact for prospective customers who express interest in Eptura solutions.
Working alongside the APAC sales team, this individual qualifies inbound inquiries, gathers basic business requirements, updates Salesforce records, and schedules meetings for Account Executives.
This position is ideal for someone interested in developing a long-term career in SaaS sales, business development, customer success, or commercial operations.
The Eptura Apprenticeship Program is designed to provide recent graduates and early-career professionals with meaningful, hands-on experience within a global SaaS organization. Throughout this 12-month program, apprentices will receive mentoring, structured learning opportunities, and exposure to commercial operations and sales processes.
Eligibility
To be considered for this apprenticeship, candidates must:
- Have completed a Bachelor's degree within the past two years, OR
- Be in the final year of their degree program and eligible for apprenticeship participation
- Have no more than two years of professional work experience
- Be legally eligible to participate in an apprenticeship program in India
At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe.
Role Overview
The Sales Development Associate serves as the first point of contact for prospective customers who express interest in Eptura solutions.
Working alongside the APAC sales team, this individual qualifies inbound inquiries, gathers basic business requirements, updates Salesforce records, and schedules meetings for Account Executives.
This position is ideal for someone interested in developing a long-term career in SaaS sales, business development, customer success, or commercial operations.
- Respond to inbound inquiries from prospective customers and partners
- Conduct qualification activities via email, phone, WhatsApp and LinkedIn
- Gather key customer information including business need, urgency, buying process, and stakeholder contacts
- Schedule and send reminders for discovery meetings for Account Executives
- Update and maintain lead, account and contact information in Salesforce
- Ensure leads, with clear handover notes, are routed accurately and promptly
- Conduct identified outbound outreach via email, WhatsApp and LinkedIn
- Track outreach activities and follow-up actions
- Partner with Marketing and Sales to improve lead quality and conversion processes
- Participate in apprenticeship learning and development activities
- Maintain a professional customer experience throughout every interaction
- Modern SaaS sales methodologies
- Lead qualification and prospecting
- Salesforce CRM administration
- Customer communication skills
- Account Executive partnership
- Pipeline management
- Marketing and sales alignment
- Degree in Business, Marketing, Communications, Commerce, Economics, or related discipline
- Strong written and verbal English communication skills
- Customer-focused mindset
- Strong organizational skills
- Interest in technology and SaaS solutions
- Desire to build a career in sales or commercial functions
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