Sr. Director Marketing Operations
At a glance
Leadership Marketing Operations role at Epicor. 2 Locations · full-time.
In listing Marketing Operations salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Set the marketing technology, operations, and analytics direction, including systems and long-term planning
- Run lead routing, scoring, segmentation, targeting, campaign measurement, attribution, and database quality
- Work with field marketing to shape omnichannel campaign plans and maintain accurate marketing data
- Turn pipeline, program ROI, funnel efficiency, TAM penetration, and goal results into executive reporting
- Lead and develop a global marketing technology, operations, and analytics team
What you bring
- Bring at least twelve years of progressively responsible experience with demonstrated success and knowledge
- Bring at least seven years leading and developing multidisciplinary teams, preferably across international service areas
- Hold a bachelor’s degree or equivalent experience, with a master’s degree preferred
- Use quantitative analysis to assess program effectiveness, attribution, and return on investment
- Have strong CRM knowledge, with Salesforce.com preferred, plus advanced Microsoft Excel and MS Office skills
Who this fits
You’ll suit a senior marketing operations leader who can advise executives, present clearly, manage projects, and turn data into decisions. The role leads a global team and covers marketing technology, operations, analytics, and infrastructure. It is a hybrid position in the United States.
From the employer
The Sr Director, Marketing Operations develops the marketing technology, operations and analytics vision, strategy, systems and analytics that enables intelligent decisions and accelerates growth. Partners with executive management for long-term planning and strategy. Leads, mentors and develops a global team.
What you'll be doing
- Develops the marketing technology, operations and analytics vision, strategy, systems and analytics that enables intelligent decisions and accelerates growth
- Leads all marketing operations including marketing technology stack strategy, roadmap, administration, lead routing, scoring, segmentation, targeting, campaign tracking and attribution, marketing database contact, quality, data compliance (GDPR) and accuracy.
- Partners with field marketing to assist in developing omni-channel campaign strategy and plans.
- Accountable for data quality and accuracy across Marketing systems
- Drive marketing performance measurement to drive actionable insights with executive-level reporting
- Monitor, analyze and report on the marketing contribution to pipeline, program ROI, funnel efficiency, TAM penetration and goal achievement
- Partner with marketing leaders on long-term planning, strategy and infrastructure.
- Lead, mentor and develop a global marketing technology, operations and analytics team.
What you'll likely bring
- Ability to interact with senior management; strong communication and presentation skills.
- Advanced knowledge of Microsoft Excel and other MS Office tools
- Project management skills
- Strong knowledge of CRM, Salesforce.com preferred
- Strong ability to analyze quantitative data to determine program effectiveness, attribution, ROI
What can set you apart
- 12+ years progressive experience and demonstrated success/knowledge
- 7+ years managing and developing multi-discipline teams, preferably with international reach across multiple service types
- 6+ years of specialized/industry experience
- Bachelor’s degree (or equivalent experience)
- Master’s degree preferred
#HYBRID
About Epicor
At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We’re Proactive, Proud, Partners.
Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.
We are an equal-opportunity employer.
Range:
Minimum: $192,000 USD Maximum: $327,000 USDThe salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.
Recruiter:
Christi McCallNot this one either?
Claude or ChatGPT reads the other 90,175 for you.
Get better matches →
