Outside Sales Engineer
At a glance
Mid-level Solutions & Sales Engineering role at Endress+Hauser. Almaty.
Pay not stated Solutions & Sales Engineering salary
growthroles summary, based on the employer's posting.
What you'll do
- Grow sales across Kazakhstan by selling the full product, engineered-solution and service portfolio
- Build customer accounts and new opportunities, while supporting direct customers and representative partners
- Use Salesforce to plan accounts, track customer interactions and keep sales forecasts current
- Coordinate customer projects with sales, service and industry teams, and share project and market intelligence
- Negotiate commercial terms, follow up on payments and work toward order, sales and gross-profit targets
What you bring
- A bachelor's degree or higher in a technical field
- Background in instrumentation, process automation and sales
- Fluent written and spoken Russian, Kazakh and English
- Advanced ability with Word, Excel, PowerPoint and Outlook
Who this fits
This role suits someone comfortable developing customer accounts and coordinating sales activity across Kazakhstan. The position is based in Almaty, covers Kazakhstan and involves about ten percent travel. You report to the Kazakhstan Sales Office Country Manager.
From the employer
At Endress+Hauser, we are a leading international supplier of measuring devices, services, and solutions for industrial process engineering. With around 17,000 employees worldwide, we take pride in being a family-owned company. We believe that the competence and motivation of our employees are crucial to our future success. The Endress+Hauser International team works in six regions across the globe and is the contact partner for local sales partners in over 100 developing and emerging countries. We serve complex markets with various requirements while contributing to economic, ecological and social improvements in an often-challenging environment.
The headquarters in Reinach is home to company leadership team and support functions, as well as Endress+Hauser CAS (Central Asia, Caucasus, Mongolia) which serves our sales partners in CAS. If you are looking to be part of a team and contribute to the next chapter of our success story, consider a career at Endress+Hauser, the "People for Process Automation."
We are currently seeking for a Outside Sales Engineer to join our SO in Almaty, Kazakhstan.
POSITION
Business Development Manager
COUNTRIES OF RESPONSIBILITY
Kazakhstan
INDUSTRIES OF RESPONSIBILITY
Oil & Gas, Chemical, Mining, Minerals & Metals, Water & Wastewater, Food and Beverage, Power and Energy
REPORTS TO
Country Manager Sales Office Kazakhstan
LOCATION
Almaty, Kazakhstan
EXPECTED TRAVEL TIME
10%
EDUCATION
Bachelor or Higher technical degree
WORK EXPERIENCE
Instrumentation, Process Automation, Sales
LANGUAGES
Russian, Kazakh, English fluent written and spoken
COMPETENCES
- strong customer orientation
- confidence
- excellent negotiation
- presentation skills
- willingness to travel
- Advanced knowledge of MS Word, MS Excel, MS Powerpoint, Outlook necessary
- Experience of using CRM-Salesforce.com is a plus
Responsibilities:
- Fulfil complete range of sales and business development activities within the territory of Kazakhstan.
- Sell the full range of Endress+Hauser products, engineered solutions and services in a competent and professional manner.
- Systematic and conscientious customer service with assigned customer account package.
- Develop and support direct customers of Endress+Hauser International AG.
- Support, develop and coordinate Representative Partners (REP) to ensure sustainable business growth and market coverage.
- Expand, develop and support new customers and business opportunities.
- Manage customer database, defining key targets and objectives through the E+H customer classification system, including assessment of actual versus available spend for Key Account, Top and Regular classification customers.
- Maintain customer matrix and customer allocation model to ensure clear account ownership, avoid internal competition within customer accounts, and maximize customer coverage and growth opportunities.
- Proactively manage customer demonstrations, presentations and commercial activities.
- Share project and market intelligence with other functions and stakeholders.
- Coordinate customer-related activities with Internal Sales Engineers, Service Engineers, Industry Managers and other employees of Sales Office Kazakhstan to ensure effective execution of opportunities, projects and customer requirements.
- Coordinate commercial activities, opportunities and projects with Endress+Hauser International AG, Representative Partners and other Endress+Hauser organizations.
- Proactive account planning in Salesforce CRM to ensure all opportunities are followed up and accurately reflected in sales forecasts.
- Maintain call reports and customer interaction records in Salesforce, including scheduling and follow-up of future customer activities.
- Periodically review strategic plans and business activities with Sales Management.
- Participate in the mutual establishment and achievement of annual Key Performance Indicators (KPI).
- Advise customers on the commercial and business benefits of Endress+Hauser solutions and services.
- Gather input from internal and external stakeholders to ensure customer requirements are fully satisfied.
- Support contract negotiations, payment follow-up and customer satisfaction initiatives.
- Achieving agreed Order Entry, Net Sales and Gross Profit targets.
- Perform any other duties as assigned.
- Maintain and further grow the digital business in Kazakhstan
- Review and approve trademark-related requests.
- Review requests submitted by Endress+Hauser International AG Logistics (including end-customer verification).
- Screen customers for sanctions compliance with Endress+Hauser International AG Logistics
- Coordinating with other Sales Center (China, South Korea, etc.) on large int projects
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