Inside Sales Engineer
At a glance
Mid-level Solutions & Sales Engineering role at Emerson Career Site. Cluj-Napoca · full-time.
Pay not stated Solutions & Sales Engineering salary
growthroles summary, based on the employer's posting.
What you'll do
- Learn customers’ needs, then shape business-value proposals around their specific requirements
- Build and manage engineered-solution quotes, including pricing and commercial terms, and present their value clearly
- Track quote and order tasks in business systems, then work with field sales and account managers to convert quotes
- Use phone and email to keep customer conversations clear and timely
- Spot territory needs and help execute plans that grow orders and profitability while meeting contractual commitments
What you bring
- Technical education or equivalent technical knowledge gained through experience
- Background in a technical, engineering, customer support, inside sales or related role
- Fluent written and spoken English, with confidence using Microsoft Office and business systems
- Strong customer focus, communication, organization and problem-solving skills, including handling competing priorities and deadlines
Who this fits
This mid-level role suits someone with technical knowledge who enjoys customer contact and commercial work. You’ll work from Cluj-Napoca in a hybrid arrangement and collaborate with field sales engineers and account managers.
From the employer
Collaborate with customers to understand their business needs and develop tailored business value propositions aligned with specific requirements.
Prepare and manage quotations based on engineered solutions, presenting them in a compelling, value‑driven format that includes appropriate pricing and commercial terms and conditions.
Maintain an accurate and up‑to‑date list of quotation and order‑related tasks using tools such as CRM systems.
Partner with Field Sales Engineers and Account Managers to actively follow up on quotations and support their conversion into customer orders.
Maximize communication channels, including telephone and email, to ensure clear, timely, and effective customer engagement.
Identify market requirements and customer‑specific needs, and contribute to the development and execution of strategies and tactics that drive order growth and profitability within the assigned sales territory.
Oversee, support, and personally contribute to the execution of agreed contractual commitments, ensuring a high standard of service across all business transactions.
For This Role, You Will Need:
Technical secondary education, vocational training, engineering studies, or equivalent technical knowledge and experience.
Experience working in a technical, engineering, customer support, inside sales, or related environment.
Fluency in English, both written and spoken.
Customer-focused approach with the ability to manage multiple priorities and meet deadlines.
Strong communication and relationship-building skills.
Proficiency with Microsoft Office applications and business systems.
Ability to work effectively within a multicultural and international environment.
Strong organizational, analytical, and problem-solving skills.
Commitment to teamwork, continuous learning, and delivering quality results.
Degree or advanced studies in Engineering or a related technical discipline.
Experience supporting industrial, manufacturing, process automation, pressure management, or engineered product solutions.
Knowledge of quotation management, sales processes, and customer relationship management systems.
Experience providing technical product recommendations or application support to customers.
Familiarity with forecasting, sales reporting, and commercial performance metrics.
Additional European language skills.
Experience contributing to process improvement or operational excellence initiatives.
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Solutions & Sales Engineering
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