Renewal Manager | Housing

EliseAI eliseai.com Open · verified Sep 14, 2026

On-site New York Full-time Manager Account Management

Mid-level Account Management role at EliseAI. New York · full-time · $115,000–$150,000 base.

On-target earningsStated by EliseAI

$115,000 – $150,000

On-target earnings for this role, in USD per year, as published in the posting. Base plus commission; the split is in the posting.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll guide renewals from first outreach through negotiation and close with senior customer stakeholders
You'll manage a high-volume customer portfolio, protecting retention while finding upsell and cross-sell paths
You'll coordinate with Sales, Customer Success, Finance, and Legal to close renewals on schedule
You'll maintain a 90-day view of renewal rates, revenue retention, and account risk for leadership
You'll bring customer needs to product teams and help GTM Strategy scale repeatable renewal plays

What you bring

You have at least five years in a client-facing, quota-carrying role such as renewals, account management, sales, or customer success
You have a record of meeting and surpassing quotas
You communicate effectively and collaborate well across teams

Who this fits

You’ll suit a high-autonomy environment where you help build repeatable renewal processes while working at a fast pace. The role is onsite in New York, and you must work from the office at least four days each week.

From the employer

About EliseAI

At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.

By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.

Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.

Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.

With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission.

About The Role

EliseAI is looking for a Renewals Manager who will own the customer renewal motion end-to-end: forecasting, negotiation, process design, and expansion discovery. Your work will directly lock in multi-year revenue and surface new ARR that would otherwise be left on the table.

Key Responsibilities

Partner directly with C-level, VP, and director-level stakeholders to drive renewals from initial outreach through negotiation to close
Manage a high-volume book of business, consistently exceeding retention and multi-year renewal targets while identifying upsell and cross-sell opportunities
Collaborate cross-functionally with Sales, Customer Success, Finance, and Legal to secure on-time renewals, preserve contract value, and unlock growth
Maintain a forward-looking 90-day forecast of gross renewal rate, net revenue retention, and risk exposure to provide leadership with real-time pipeline visibility
Serve as the voice of the customer to product teams, influencing roadmap decisions with feedback on new features and unmet needs
Work with GTM Strategy to refine and scale the renewal motion—developing repeatable email cadences, talk tracks, and reporting dashboards tailored to varying deal complexities

Why Top Sales Talent Joins EliseAI

Backed by Andreessen Horowitz, pioneering agentic AI to transform how property management operates
$200M+ ARR with 100% year-over-year growth
5M units and 1 in 6 apartments in the U.S powered by EliseAI
Proven product-market fit and rapid industry adoption
High-ACV, fast-moving deals and consistently strong team attainment
- Top three AEs on pace to book $65M+ in ARR this year
Ranked among the top sales organizations on RepVue

Move at rocket speed, build something massive.

We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff. We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.

Requirements

5+ years of relevant experience in a client-facing, quota carrying role (renewals, account management, sales, customer success) ideally in a SaaS company
Demonstrated experience in consistently meeting and exceeding quotas
Experience in managing complex renewal processes (multi-threading, ROI analysis, etc.) is a plus
Effective communicator with strong interpersonal and collaboration skills
Bonus: Experience working in real estate or prop tech
Willingness to work in person at our office at least 4 days a week

Why Join

Growth and impact. It’s not often that you can get in on the ground floor of a funded (unicorn!) startup that’s scaling so fast. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.

Benefits

In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:

Equity in the company
Medical, Dental and Vision premiums covered at 100%
Fully paid parental leave
Commuter benefits
401k benefits
Fitness & home services stipend to cover part of your expenses so you can focus on what matters
A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office
Unlimited vacation and paid holidays
We'll cover relocation packages and make the move exciting, not painful!

Job Compensation Range

Compensation range for this role $115,000 ($150,000 OTE). EliseAI offers a competitive total rewards package which includes base salary, equity, a comprehensive benefits & perks package, and bonus depending on the role. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process. In addition to the salary range listed, this role is eligible for commission based compensation.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law.

Employment with EliseAI is on an “at-will” basis, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We will also consider qualified applicants in accordance with the Austin Fair Chance Hiring Ordinance.

If you need assistance or a reasonable accommodation during the application or recruiting process due to a disability, please contact us at interview.accommodations@meetelise.com.