Key Account Manager - Harvey Norman NZ
At a glance
Manager-level Account Management role at Electrolux Group. Auckland · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Build and expand the Harvey Norman account, taking responsibility for sales results and overall performance
- Create commercial sales and marketing plans, then coordinate marketing, category, supply and sales teams to deliver them in stores
- Use sales, inventory and market information to spot growth areas, control exposure and respond to competitors
- Run customer reviews covering results, demand projections and promotions, while keeping pricing, rebates, forecasts and business cases accurate
- Keep weekly demand projections aligned with supply and communicate with store sales teams to maintain execution quality
What you bring
- Background in whitegoods, consumer electronics, retail or another product-focused business
- A record of meeting or surpassing commercial targets through customer-focused account management
- Strong presentation, negotiation and stakeholder-influence skills across seniority levels
- Ability to turn commercial data into decisions and manage weekly forecasts accurately
- Power BI and SAP familiarity would strengthen your application
Who this fits
This role suits a commercially minded National Account Manager who can own strategy, negotiations and execution from planning through store delivery. You should be comfortable working with senior retail stakeholders and coordinating several internal functions. The position is based in Auckland, New Zealand.
From the employer
Job Description
At the Electrolux Group, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.
Join us in our exciting quest to build the future home!
About The Role
As Key Account Manager, you will drive growth across a key retail partner by delivering revenue, profit and market share targets. You’ll develop and execute commercial plans aligned to business strategy, leveraging insights and data to identify opportunities, mitigate risk and influence outcomes.
You will lead account strategy, manage forecasting to meet demand, and partner cross-functionally to ensure strong execution across stores. Building trusted relationships internally and externally will be critical to maximising performance and delivering ongoing success.
What You’ll Do
Own and grow relationships with key retail customers, driving sales and performance.
Develop and deliver clear sales and marketing plans aligned to business strategy.
Partner with internal teams (marketing, category, supply and sales) to execute plans effectively in-store.
Use data and market insights to identify opportunities, manage risks and stay ahead of competitors.
Communicate regularly with sales teams to ensure strong execution at store level.
Lead customer meetings, reviewing performance, forecasts and promotional activity.
Manage key account administration including pricing, rebates, forecasts and business cases.
Proactively monitor performance and identify opportunities using sales, inventory and market data.
Who You Are
You are a highly driven, commercially astute National Account Manager ready for a new role that will challenge and develop you
Your background is within Whitegoods, Consumer Electronics, Retail or other ‘product’ related company
A confident communicator who can influence, present and connect at every level
Customer centric, with a natural instinct for uncovering needs and unlocking growth opportunities
Results-driven, with a strong track record of delivering and exceeding targets
A strategic thinker who thrives on turning plans into action and owning outcomes end-to-end
Data-savvy, able to translate insights into compelling commercial decisions
A skilled negotiator who builds trusted, long-term partnerships with senior stakeholders
Highly organised and adaptable, with the ability to juggle priorities and keep things moving
Experienced in managing weekly forecasts, ensuring accuracy and alignment between supply and demand
Power Bi and SAP experience would be advantageous
Core Competencies
Ambitious - You always strive for better, in your work and for your future
Analytical and Numerate - You can balance commercial considerations without compromising on quality, evaluating the data to inform decision-making and continuous improvement
Collaborative - You build trust, good working relationships and communicate effectively with your colleagues and across functions
Expert - You not only know your area of expertise, you’re passionate about it and how it can enable and support people to work better and achieve more
Growth - You love to explore new ideas and drive continuous improvement, not only to do your best work but to develop your capabilities and acquire new skills.
Influential - You have a vision and a purpose, and you can inspire and influence others to not only share it but apply their abilities to achieving it.
Leader - You have a vision and a purpose, and you can inspire and influence others to not only share it, but apply their abilities to achieving it
A strategic thinker - You can join the dots to take us from where we are to where we want to be, mapping the clear routes and strategies essential to achieving our goals.
Why work for Electrolux?
Step into a career with a Global Leader in Home Appliances, where innovation meets purpose, and people are at the heart of everything we do.
Stay healthy with annual onsite flu shots, skin checks plus access to wellness sessions and webinars to support your physical and mental health.
Recharge with CARE Day an additional day off just for you
Take advantage of exclusive discounts on our products for you, your family, and friends.
Our Mentorship Program connects you with experienced leaders to support your personal and professional development.
Join a workplace that celebrates diversity, equity, and inclusion, backed by our dedicated DEI Committee.
Be part of a company committed to sustainability, with real action behind our environmental goals.
We offer onsite parking, so your day starts and ends with ease.
As part of the Electrolux Group, we will continuously invest in you and your development. There are no barriers to where your career could take you!
Find out more on www.electroluxgroup.com
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