Customer Engineer UPS

Egup Open · verified Oct 22, 2026

Bedford Mid-level Solutions & Sales Engineering

At a glance

Mid-level Solutions & Sales Engineering role at Egup. Bedford · no salary stated · we estimate £57,973–£95,000 across the United Kingdom.

Estimated pay

Egup has not published a salary for this role. The figure below is our estimate, not theirs.

£57,973 – £95,000

What the middle half of mid-level solutions & sales engineering roles in the United Kingdom paid, among postings that did state a salary.

Worked out from 41 postings that stated pay, median £72,500. Last updated Oct 21, 2026.

RoleSolutions & Sales Engineering

SeniorityMid-level

LocationBedford

PostedMay 13, 2026 · 5mo ago

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Start up, maintain, and repair UPS, batteries, power distribution, and site monitoring equipment
Coordinate assigned projects and planned maintenance so work meets quality, timing, and budget expectations
Keep customer records accurate by reporting problems and supporting a planned-maintenance completion rate of at least ninety percent
Build working relationships with customers, salespeople, distributors, and the service direction team

What you bring

Electrical or electronic engineering training, or an equivalent qualification
Technical service or testing experience with electrical or electronic equipment, ideally UPS or power electronics
Previous field-service work, computer proficiency with office programs, and strong customer communication
A clean, valid driving licence and the ability to plan work, manage time, and perform under pressure

Who this fits

You’ll suit a field-based customer engineering role covering Reading, Guildford, or Slough, with daily travel to customer sites. The work includes after-hours and weekend shifts, sometimes at short notice, plus travel stated as twenty-five percent. You’ll be trained and qualified on Vertiv UPS systems.

From the employer

THIS ROLE CAN BE BASED ACROSS THE FOLLOWING AREAS - Reading, Guildford , slough

UPS Engineer:

An exciting opportunity to become fully trained and qualified on Vertiv UPS Systems. You will be primarily responsible for startups, maintenance, and emergency repairs for UPS, battery, power distribution, and site monitoring equipment. Your secondary responsibility will be to establish, promote and maintain excellent rapport with all customers, salesmen, distributors, and others within the area, while maintaining active and open dialogue with the service direction team.

Responsibilities and Measurement Criteria with Time investment Needed on Each:

(This will describe the overall core responsibilities of the role, decision making responsibilities etc.)

Coordinate and run assigned projects/PM, ensuring they run smoothly and ensure the highest quality service is delivered on time and within budget.
Maintain the accuracy of the customer listing by reporting any issues.
Assist in ensuring that the planned maintenance completion rate is maintained at a min 90%.

Qualifications:

Required/ Minimum Qualifications:

Electrical/Electronic Engineering or equivalent.
Experience of working in a technical service or test environment of Electrical/Electronic equipment essential UPS preferred or associated industries i.e. Power Electronics.

Additional / Preferred Qualifications:

Computer Literate (All office associated programs such as, word, excel, outlook).
Previous field service experience essential.
Excellent customer service skills.
Strong communication skills.
Self-starter, ability to plan, organize and manage time effectively with an ability to work under pressure.
Clean, Valid driving license.
There will be after hours (post 17:00) and weekend shift requirements, sometimes at short notice.
Daily travel to and from customer sites.

Physical & Environmental Requirements: - (To be used majorly for manufacturing jobs.)

None

Time Travel Needed: