Marketing Representative In House Lead

Efuq Open · verified Sep 19, 2026

On-site Charleston Full-time Senior General Marketing

Senior General Marketing role at Efuq. Charleston · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Own personal and team production metrics while helping close teammates’ tours and packages
Carry out leadership’s tactical plans for tour flow, cost and sales, efficiency, and local marketing volume
Train, onboard, and coach marketing staff on guest service, policies, procedures, and production
Monitor coordinators’ pitches and guest interactions, resolve marketing issues, and support sales-center coverage
Build package sales and a motivated floor team while advancing marketing initiatives

What you bring

You can meet face-to-face and phone marketing targets
You can train, coach, and support team members toward stronger production
You can apply marketing policies and procedures while addressing guest concerns
You can work onsite in Charleston on a flexible schedule that includes nights, weekends, and holidays

Who this fits

You’ll suit a senior marketing lead role centered on team production, coaching, guest service, and floor execution. The job is onsite in Charleston and requires flexibility for nights, weekends, and holidays. You’ll also need to respond to management’s reasonable requests.

From the employer

Production

Responsible for personal performance metrics.

Responsible for team performance metrics.

Assist with closing other team members tours and packages.

Meet or exceed expectations for both face to face and phone marketing metrics.

Executes Strategy

Execute tactical marketing plans as set by the marketing leadership to exceed plan; tour & package flow, cost/sales, efficiency, and net volume targets for local Marketing.

Train & onboard marketing team members.

Champion Hilton quality customer care culture throughout all Marketing channels.

Secure future business through package sales.

Drives Execution

Handle marketing related guest issues as determined by marketing leadership.

Assist with tour or marketing related issues.

Responsible for Marketing presence at Sales Centers as needed.

Build and Lead Talent

Assist with ongoing training to increase production.

Proactively seek and schedule ongoing workshops and training sessions to support maximum production, team building and corporate culture.

Coach the marketing team related to guest service and marketing constantly.

Demonstrate and champion the usage of correct policies and procedures.

Drive for Results

Monitor the Marketing Coordinator’s sales pitch and customer interactions on a consistent basis.

Facilitate marketing initiatives on the floor.

Create and foster and motivated team environment out in the field.

Assists with managerial responsibilities as needed.

Overall

Must be available to work a flex schedule including nights, weekends, and holidays.

Carries out all reasonable requests by management.